Customer Service Specialist

Over de functie

Locatie
UNITED STATES OF AMERICA
Kansas
Wichita
Thuiswerken of op kantoor
Uitsluitend op kantoor/lokatie
Bedrijf
Siemens Gamesa Renewable Energy, LLC
Organisatie
Wind Power
Bedrijfseenheid
Onshore
Voltijd/deeltijd
Fulltime
Ervaringsniveau
Mid-level Professional
A Snapshot of Your Day

Responsible for all the steps involved in getting products from warehouse to customers. Activities include work associated with obtaining goods and services for all types of business processes; finished goods demand inventory planning to achieve targeted quality, wastage, and inventory levels; movement, storage, and inventory control of materials, finished goods, tools, and packaging materials.


How You’ll Make an Impact

  • Daily monitoring of front desk operations which includes managing entry to the facility and answering calls from customers.
  • Daily uploading and downloading of certificates, files, and manuals for all tooling/material that is being sent to customers.
  • Daily NCR processing for up-to-date billing activities for customer related tooling/materials.
  • Working with a team of fellow CSS to ensure the highest quality of service is communicated to our customers in a quick and effective way.
  • Must be able to effectively work on daily activities with minimal help or supervision from mgmt. 

What You Bring 
  • 3-5 years of Customer Service-related work experience preferred 
  • College degree is preferred but not required, must have high school diploma or equivalent 
  • SAP experience is a must
  • High level of aptitude with all Microsoft Office application
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation 

Rewards/Benefits
  • Career growth and development opportunities
  • Supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave


Verklaring omtrent gelijke arbeidskansen

Siemens Energy gelooft in gelijke arbeidskansen en positieve discriminatie en zet zich in voor diversiteit op de werkplek. Alle geschikte kandidaten worden in overweging genomen ongeacht hun ras, kleur, geloofsovertuiging, religie, nationaliteit, burgerschap, afkomst, geslacht, leeftijd, fysieke of verstandelijke beperking die niet gerelateerd is aan bekwaamheid, burgerlijke staat, familieverantwoordelijkheden, zwangerschap, genetische informatie, seksuele geaardheid, genderexpressie, genderidentiteit, transgender, genderstereotypen, beschermingsbevel, beschermde veteraan- of militaire status, ongunstig ontslag uit militaire dienst, en andere categorieën die beschermd worden door nationale, regionale of plaatselijke
wetgeving.


Gelijke arbeidskansen zijn de wet
Kandidaten en werknemers worden door nationale wetgeving beschermd tegen discriminatie. Klik hier voor meer informatie.

Bepaling inzake loontransparantie en non-discriminatie
Siemens houdt zich aan Executive Order 11246 van de Verenigde Staten, inclusief de bepaling inzake loontransparantie en non-discriminatie ('Pay Transparency Nondiscrimination Provision'). Klik hier voor meer informatie (.PDF).

Privacyverklaring Californië
Inwoners van Californië hebben recht op aanvullende verklaringen omtrent hun persoonsgegevens. Klik hier voor meer informatie.