Customer Service Specialist

Sobre a função

Local
UNITED STATES OF AMERICA
Kansas
Wichita
remoto ou presencial
Somente presencial
Empresa
Siemens Gamesa Renewable Energy, LLC
Organização
Wind Power
Unidade de negócio
Onshore
Período integral/meio período
Full-time
Nível de experiência
Mid-level Professional
A Snapshot of Your Day

Responsible for all the steps involved in getting products from warehouse to customers. Activities include work associated with obtaining goods and services for all types of business processes; finished goods demand inventory planning to achieve targeted quality, wastage, and inventory levels; movement, storage, and inventory control of materials, finished goods, tools, and packaging materials.


How You’ll Make an Impact

  • Daily monitoring of front desk operations which includes managing entry to the facility and answering calls from customers.
  • Daily uploading and downloading of certificates, files, and manuals for all tooling/material that is being sent to customers.
  • Daily NCR processing for up-to-date billing activities for customer related tooling/materials.
  • Working with a team of fellow CSS to ensure the highest quality of service is communicated to our customers in a quick and effective way.
  • Must be able to effectively work on daily activities with minimal help or supervision from mgmt. 

What You Bring 
  • 3-5 years of Customer Service-related work experience preferred 
  • College degree is preferred but not required, must have high school diploma or equivalent 
  • SAP experience is a must
  • High level of aptitude with all Microsoft Office application
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation 

Rewards/Benefits
  • Career growth and development opportunities
  • Supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave


Declaração de igualdade de oportunidades de emprego

A Siemens Energy é uma empregadora que promove a igualdade de oportunidades e ações afirmativas, incentivando a diversidade no local de trabalho. Todos os candidatos qualificados serão considerados para emprego sem distinção de raça, cor, credo, religião, nacionalidade, status de cidadania, ancestralidade, sexo, idade, deficiência física ou mental não relacionada à capacidade, estado civil, responsabilidades familiares, gravidez, informação genética, orientação sexual, expressão de gênero, identidade de gênero, transgênero, estereótipos sexuais, status de ordem de proteção, status militar ou veterano protegido ou dispensa desfavorável do serviço militar e outras categorias protegidas por leis federais, estaduais ou locais.

Igualdade é a lei
Candidatos e funcionários são protegidos pela lei federal contra discriminação. Clique aqui para ler mais.

Disposição de não discriminação na transparência salarial
A Siemens segue a Ordem Executiva 11246, incluindo a Disposição de não discriminação na transparência salarial. Clique aqui para ler mais (.PDF).

Aviso de privacidade da Califórnia
Os residentes da Califórnia têm o direito de receber avisos adicionais sobre suas informações pessoais. Clique aqui para ler mais.