Customer Service Specialist

Sobre el papel

Ubicación
UNITED STATES OF AMERICA
Kansas
Wichita
Remoto u Oficina
Solo Oficina/ Campo
Empresa
Siemens Gamesa Renewable Energy, LLC
Organización
Wind Power
Unidad empresarial
Onshore
Tiempo completo/parcial
Jornada completa
Nivel de experiencia
Profesional Senior
A Snapshot of Your Day

Responsible for all the steps involved in getting products from warehouse to customers. Activities include work associated with obtaining goods and services for all types of business processes; finished goods demand inventory planning to achieve targeted quality, wastage, and inventory levels; movement, storage, and inventory control of materials, finished goods, tools, and packaging materials.


How You’ll Make an Impact

  • Daily monitoring of front desk operations which includes managing entry to the facility and answering calls from customers.
  • Daily uploading and downloading of certificates, files, and manuals for all tooling/material that is being sent to customers.
  • Daily NCR processing for up-to-date billing activities for customer related tooling/materials.
  • Working with a team of fellow CSS to ensure the highest quality of service is communicated to our customers in a quick and effective way.
  • Must be able to effectively work on daily activities with minimal help or supervision from mgmt. 

What You Bring 
  • 3-5 years of Customer Service-related work experience preferred 
  • College degree is preferred but not required, must have high school diploma or equivalent 
  • SAP experience is a must
  • High level of aptitude with all Microsoft Office application
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation 

Rewards/Benefits
  • Career growth and development opportunities
  • Supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave


Declaración de igualdad de oportunidades en el empleo

Siemens Energy es un empleador de igualdad de oportunidades y acción afirmativa que fomenta la diversidad en el lugar de trabajo. Todos los solicitantes calificados serán considerados para el empleo sin distinción de su raza, color, credo, religión, origen nacional, estado de ciudadanía, ascendencia, sexo, edad, discapacidad física o mental no relacionada con la capacidad, estado civil, responsabilidades familiares, embarazo, información genética, orientación sexual, expresión de género, identidad de género, transgénero, estereotipos sexuales, estado de orden de protección, estado militar o veterano protegido, o una baja desfavorable de las fuerzas armadas y otras categorías protegidas por leyes federales, estatales o
locales.

La igualdad de oportunidades en el empleo (EEO, por sus siglas en inglés)
Protege a los solicitantes de empleo y a los empleados en virtud de la ley federal contra la discriminación. Haga clic aquí para leer más.

Disposición de no discriminación de transparencia salarial
Siemens sigue la Orden ejecutiva 11246, incluida la Disposición de no discriminación de transparencia salarial. Haga clic aquí para leer más (.PDF). 

Aviso de privacidad de California
Los residentes de California tienen derecho a recibir avisos adicionales sobre su información personal. Haga clic aquí para leer más.