Service Operations Manager

役割について

勤務地
UNITED STATES OF AMERICA
Florida
Orlando
会社
Siemens Gamesa Renewable Energy, LLC
組織
Wind Power
部署
Onshore
フルタイム/パートタイム
フルタイム
経験レベル
熟練者 中級

A Snapshot of Your Day

Responsible for the comprehensive management of several contracts with clients, ensuring excellent service to the client and promoting this idea throughout the Organization. Ensure contractual obligations are met safely, improving project profitability via team leadership. Report directly to the Service Portfolio Manager, and leads a team of several lead technicians, Service Operations Planners and technicians allocated to its project.

How You’ll Make an Impact

  • Project delivery - Ensure project Health, safety, environment (HSE) and quality management (QM) performance, overall accountable (incl. Profit/Loss responsibility) to deliver the full project scope from handover from Sales (PM80) until end of Service contract (PM(S)1000) incl. pre-TOC (Take Over Certificate) activities performed by service, primary/focal point for customer communication & engagement on a portfolio level, accountable for predictable project delivery according to PM@SGRE, project scope, ethical standards, laws, rules and regulations, Business Conduct Guidelines, SGRE and industry HSE standards.
  • Responsible for defending the argument and improving value in line with contractual availability guarantees and defined incentive scheme. Overall accountable for risk/opportunity management, claim and change management in the project. Contribute to Contract negotiation (New Unit and renewal contract for SMAs, EWA).
  • Coordinate project structure & team at PM080/100 or equivalent experience. Ensure selection of Service Operations Manager at PM080/100 or Operations Readiness Manager for OPS readiness phase (PM080 - PM650).
  • Budget, schedule and quality - Responsible for the project budget, schedule, overall project cost estimate, risks & opportunity management including driving Operations Productivity on the projects asigned , optimize the project gross profit, cash flow and assets and identify and minimize NCCs, identify and develop New opportunities (Client needs) and Lead incentive, bonus & penalties negotiations.
  • Manager Customer Requirements - Responsible to perform contractual analysis (TSA & SMA) and ensure documentation of contractual obligations, identify contractual obligations not included in as-sold cost calculation, manage & document contractual changes and variation orders incl. aftermarket sales activities and ensure implementation

What You Bring

  • High school diploma, GED, or equivalent experience
  • 2-5 years in a similar position with strong operational background with knowledge of the SG4X platform preferred
  • Ability to work in a fast-paced environment and handle multiple projects simultaneously
  • Experience in managing service contracts, customer relationships, and cross-functional teams
  • Exceptional communication and negotiation skills
  • Strong understanding of wind turbine technology, maintenance requirements, and industry standards

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation

Rewards

  • Career growth and development opportunities
  • Supportive work culture and a healthy work- life balance
  • Flexible work environment with flex hours, telecommuting and digital workspaces.
  • Competitive total rewards package
  • Flexible benefits and savings programs
  • Parental leave
  • Profit sharing
  • Contribute to our social responsibility initiatives

This role may be based in various locations across the United States. Siemens Energy offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position varies by location. For positions based in the United States, the base salary range is $90,000 to $130,000 annually, and the annual incentive target is from 0-10% of the base salary.

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

雇用機会均等法(EEO)に関する声明

Siemens Energy は、職場における多様性を奨励する、機会均等法と差別撤廃措置に賛同する雇用主です。資格を満たすすべての求職者に、人種、皮膚の色、信条、宗教、国籍、公民権の状態、家系、性別、年齢、能力に関係しない身体的・精神的な障害、婚姻状態、家族に対する責任、妊娠、遺伝情報、性的志向、ジェンダー表現、性自認、トランスジェンダー、性的ステレオタイプ化、保護命令の状態、保護対象の退役軍人または軍人である状態、兵役からの不名誉除隊、さらに、連邦法、州法、現地法の保護下にあるその他の範疇に関係なく、
雇用に関する配慮を講じます。

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