Service Operations Manager

关于职务

Location
UNITED STATES OF AMERICA
Florida
Orlando
法律主体
Siemens Gamesa Renewable Energy, LLC
组织机构
Wind Power
业务部门
Onshore
全职/兼职
全职
经验水平
中级专业人士

A Snapshot of Your Day

Responsible for the comprehensive management of several contracts with clients, ensuring excellent service to the client and promoting this idea throughout the Organization. Ensure contractual obligations are met safely, improving project profitability via team leadership. Report directly to the Service Portfolio Manager, and leads a team of several lead technicians, Service Operations Planners and technicians allocated to its project.

How You’ll Make an Impact

  • Project delivery - Ensure project Health, safety, environment (HSE) and quality management (QM) performance, overall accountable (incl. Profit/Loss responsibility) to deliver the full project scope from handover from Sales (PM80) until end of Service contract (PM(S)1000) incl. pre-TOC (Take Over Certificate) activities performed by service, primary/focal point for customer communication & engagement on a portfolio level, accountable for predictable project delivery according to PM@SGRE, project scope, ethical standards, laws, rules and regulations, Business Conduct Guidelines, SGRE and industry HSE standards.
  • Responsible for defending the argument and improving value in line with contractual availability guarantees and defined incentive scheme. Overall accountable for risk/opportunity management, claim and change management in the project. Contribute to Contract negotiation (New Unit and renewal contract for SMAs, EWA).
  • Coordinate project structure & team at PM080/100 or equivalent experience. Ensure selection of Service Operations Manager at PM080/100 or Operations Readiness Manager for OPS readiness phase (PM080 - PM650).
  • Budget, schedule and quality - Responsible for the project budget, schedule, overall project cost estimate, risks & opportunity management including driving Operations Productivity on the projects asigned , optimize the project gross profit, cash flow and assets and identify and minimize NCCs, identify and develop New opportunities (Client needs) and Lead incentive, bonus & penalties negotiations.
  • Manager Customer Requirements - Responsible to perform contractual analysis (TSA & SMA) and ensure documentation of contractual obligations, identify contractual obligations not included in as-sold cost calculation, manage & document contractual changes and variation orders incl. aftermarket sales activities and ensure implementation

What You Bring

  • High school diploma, GED, or equivalent experience
  • 2-5 years in a similar position with strong operational background with knowledge of the SG4X platform preferred
  • Ability to work in a fast-paced environment and handle multiple projects simultaneously
  • Experience in managing service contracts, customer relationships, and cross-functional teams
  • Exceptional communication and negotiation skills
  • Strong understanding of wind turbine technology, maintenance requirements, and industry standards

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation

Rewards

  • Career growth and development opportunities
  • Supportive work culture and a healthy work- life balance
  • Flexible work environment with flex hours, telecommuting and digital workspaces.
  • Competitive total rewards package
  • Flexible benefits and savings programs
  • Parental leave
  • Profit sharing
  • Contribute to our social responsibility initiatives

This role may be based in various locations across the United States. Siemens Energy offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position varies by location. For positions based in the United States, the base salary range is $90,000 to $130,000 annually, and the annual incentive target is from 0-10% of the base salary.

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

平等就业机会声明

西门子能源是一个机会均等和平权行动雇主,鼓励工作场所的多样性。Siemens Energy 为员工提供平等机会和平权措施,致力于打造多元的工作场所。所有符合条件的申请者均有机会被录取,不受以下因素影响:种族、肤色、信仰、宗教、国籍、公民身份、血统、性别、年龄、无关能力的身体或精神残疾、婚姻状况、家庭责任、怀孕、遗传信息、性取向、性别表达、性别认同、跨性别、性别刻板印象、保护令状态、受保护的退伍军人或军人身份或不名誉退伍,以及其他受联邦、州
或地方法律保护的情况。


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薪资透明不歧视条款
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