Siemens Energy
"We energize society" - „Wir versorgen die Gesellschaft mit Energie“, indem wir unsere Kunden unterstützen beim Übergang in eine nachhaltigere Welt. Basis dafür sind unsere innovativen Technologien und unsere Fähigkeit, Ideen in die Tat umzusetzen. Mit fast 100.000 Mitarbeitern weltweit gestalten wir die Energiesysteme von heute und morgen.
Über die Aufgabe
Location: 上海浦东新区前滩国际商务区四方城
A Snapshot of Your Day
As a Customer Credit Operations Team Member, you play a key role in executing daily customer credit management activities. You work closely with your team and leadership to ensure all aspects of customer credit operations—including SAP-based processes, credit limit controls, and business support—are managed efficiently and in compliance with internal policies and external regulations. Your focus is on delivering high-quality service, supporting business units, and contributing to continuous improvement within the team.
How You’ll Make an Impact
Credit Operations Execution
- Carry out daily customer credit processes in SAP, including credit limit controls, order blocking/unblocking, and credit advance management.
- Perform analysis of customer financial statements, credit histories, company profiles, and industry trends to assess their creditworthiness.
- Operate as a credit risk advisor to the BA's management and support their decision making on credit limit changes
- Operate as a credit advisory to the BA's management and support their decision making on the release of blocked orders
- Maintain and update customer credit data in SAP, ensuring accuracy and timely processing of changes.
- Oversee in a governance capacity the calculation of valuation allowances for required entities.
- Collaborate with internal stakeholders to help structure customer-specific risk mitigation instruments (e.g., parent guarantees, bank guarantees, collaterals).
- Ensure all credit operations are executed accurately and in line with company policies and external regulations.
- Act as a first point of contact for business units regarding operational credit queries, order status, and credit limit issues.
- Provide expert guidance to internal stakeholders on SAP credit processes and troubleshooting.
- Work with other departments (sales, finance) to resolve credit-related operational challenges.
- Where required, meet directly with Business Units to support complex credit requirements, and collaborate with or support the manual rating team.
- Responsible for highlighting to global governance team of any anomalies seen in the automated rating model during operational use
- Adhere to company credit policies and procedures in all operational activities.
- Support audits and compliance checks by providing accurate operational data and process documentation.
- Assist in ensuring operational readiness as systems transition to S4 or Agora environments.
- Generate and analyze operational reports on credit limits, blocked/unblocked orders, and outstanding credit exposures.
- Perform regular including annual monitoring of customer credit limits and worthiness and perform any updates as required.
- Support the completion of ICFR submissions and maintain controls for credit risk management.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Experience in customer credit analysis, or a related field within an industrial, energy(knowledge of project finance, large-scale supply chains, and market trends), or engineering company, with large, complex entities or multinational clients is highly preferred.
- Proficiency in SAP (ECC/S4/Agora), especially in credit management modules, Microsoft Office Suite (Excel, PowerPoint) and credit management software/tools.
- Ability to work effectively in a global organization and collaborate across regions.
- Operational expertise in credit limit controls, order management, and credit advance processes.
- Analytical skills to interpret data and present insights effectively, strong governance mindset and attention to detail.
- Strong organizational skills and ability to manage multiple priorities.
- Excellent communication skills, both written and verbal.
- Proficiency in English is required; fluency in additional languages (e.g., German, Spanish, etc.) is a plus.