Siemens Gamesa Renewable Energy
Împreună, ne-am propus să transformăm energia sustenabilă, fiabilă și accesibilă în realitate prin depășirea granițelor posibilului. În calitate de lider în industria eoliană și producător de turbine eoliene, ne preocupă promovarea tranziției energetice și furnizarea de soluții inovatoare care să răspundă cererii tot mai mari de energie a comunității globale.
Despre rol
Locaţia
UNITED STATES OF AMERICA
Virginia
Virginia Beach
- Țară: UNITED STATES OF AMERICA
- Stat/provincie/țară: Virginia
- Oraș: Norfolk
- Țară: UNITED STATES OF AMERICA
- Stat/provincie/țară: Virginia
- Oraș: Newport News
- Țară: UNITED STATES OF AMERICA
- Stat/provincie/țară: Virginia
- Oraș: Chesapeake
- Țară: UNITED STATES OF AMERICA
- Stat/provincie/țară: Virginia
- Oraș: Suffolk
- Țară: UNITED STATES OF AMERICA
Companie
Siemens Gamesa Renewable Energy, LLC
Organizație
Wind Power
Unitate operațională
Offshore
Normă întreagă/normă parțială
Cu normă completă
Nivel de experiență
Profesionist începător
A Snapshot of Your Day
We are seeking a highly skilled and motivated Technical Support Specialist to assist offshore wind turbine technicians in troubleshooting, maintaining, and optimizing the performance of wind turbines. As a key member of our support team, you will provide real-time technical guidance and support to field technicians working on offshore wind farms. Your role will involve diagnosing issues, assisting with technical procedures, wind turbine troubleshooting and ensuring that turbines operate at peak efficiency with minimal downtime.
This role is based in Virginia with a primary focus on our Coastal Virginia Offshore Windfarm however you will also remotely contribute to wider global technical support objectives and from time to time you may be required to travel to other windfarms. Excellent communication skills, technical expertise in wind turbine systems, and the ability to work in a fast-paced environment are critical in order to be successful in this role.
How You’ll Make an Impact
- Provide remote support to offshore technicians for troubleshooting, repairs, and maintenance on wind turbines. Analyze and diagnose technical issues using remote monitoring systems, SCADA data, and field reports. Guide technicians through complex technical procedures to ensure safe and efficient repair or replacement of components. Liaise with field engineers, OEMs (Original Equipment Manufacturers), and other technical teams to resolve issues in real-time. Provide local wind turbine troubleshooting support on complex or re-occurring failures.
- Monitor turbine performance via remote systems and identify potential issues before they lead to downtime. Perform remote diagnostics and recommend preventive maintenance strategies to maximize uptime. Analyze fault reports and alarms generated by wind turbine control systems.
- Create and update detailed technical documentation for common troubleshooting scenarios and procedures. Log and track support cases using the company’s ticketing system, ensuring timely resolution and follow-up. Provide comprehensive incident reports to the engineering and management teams, detailing technical issues, resolutions, and any required follow-up actions.
- Collaborate with internal teams including Engineering & Operations to ensure that all technical solutions follow safety regulations and operational standards. Escalate complex technical issues to advanced support or Engineering when necessary and track the resolution progress.
- Work alongside customers, collaborators, or site managers as needed to clarify technical issues and share updates on ongoing work. Assist in maintaining relationships with turbine manufacturers and third-party vendors for technical support and product knowledge.
- Electrical, Mechanical, Renewable Energy qualifications or a related technical field preferred. Strong understanding of wind turbine systems, including mechanical, electrical, hydraulic, and control systems. Experience with SCADA systems and remote monitoring platforms for wind turbines. Ability to interpret technical documentation, schematics, and data logs. Familiarity with industry standards, safety protocols, and operational procedures for wind turbines.
What You Bring
- A high school diploma (or equivalent) is required. A degree in a related field is preferred. 2 or more years of experience in technical support, field service, or maintenance roles related to wind turbines or industrial systems is desired. Various combinations of experience and education will be considered.
- Experience with offshore wind turbines or other renewable energy projects is a big plus.
- Previous collaboration various wind turbine OEMs, such as Siemens Gamesa, Vestas, GE, or similar.
- GWO (Global Wind Organization) Basic Safety Training (preferred but not required).
- Any relevant certifications in wind energy technology, electrical systems, or mechanical systems are a plus.
- Proficient in using ticketing systems (such as Jira, ServiceNow, etc.) to log, track, and manage support cases.
Driving is a crucial function of the job and applicants must have a valid driver’s license at the time of application with an acceptable driving record. Employees must maintain a valid license and acceptable driving record and may be subject to periodic DMV checks of their license.
Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States
About the Team
Working in Service Engineering, the Global Technical Support team are responsible for first level technical support for offshore wind technicians all over the world.
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation.
Rewards/Benefits
Career growth and development opportunities with a tuition reimbursement program
Safe and supportive work culture
Company paid Health and wellness benefits with multiple plan options!
Generous PTO program, paid holidays, and floating holidays!
401K savings plan with company match
Parental leave
We are accepting applications from candidates located anywhere in the United States including California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island or Washington State. Siemens Gamesa offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position is between $72,000.00 - $77,000.00. If hired, employees are eligible to participate in a Gain sharing program. More information about this program is available during the interview process.
Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Declarație privind oportunitățile egale de angajare
Siemens Energy este un angajator cu oportunități egale și acțiuni afirmative, care încurajează diversitatea la locul de muncă. Toți candidații calificați vor fi luați în considerare pentru angajare, indiferent de rasă, culoare, credință, religie, origine națională, cetățenie, descendență, sex, vârstă, dizabilitate fizică sau mentală care nu afectează abilitatea, stare civilă, responsabilități familiale, sarcină, informații genetice, orientare sexuală, exprimare de gen, identitate de gen, transsexualitate, stereotipie de gen, starea ordinelor de protecție, statut de veteran sau militar protejat sau lăsare dezonorabilă la vatră și alte categorii protejate de legislația federală, statală sau locală.
EEO reprezintă legea
Candidații și angajații sunt protejați împotriva discriminării de legislația federală. Faceți clic aici pentru a citi mai multe.
Dispoziția privind nediscriminarea prin transparența salariilor
Siemens respectă Ordinul Executiv 11246, inclusiv dispoziția privind nediscriminarea prin transparența salariilor. Faceți clic aici pentru a citi mai multe (.PDF).
Notă privind confidențialitatea datelor în California
Rezidenții din California au dreptul de a primi notificări suplimentare cu privire la informațiile lor personale. Faceți clic aici pentru a citi mai multe.
Siemens Energy este un angajator cu oportunități egale și acțiuni afirmative, care încurajează diversitatea la locul de muncă. Toți candidații calificați vor fi luați în considerare pentru angajare, indiferent de rasă, culoare, credință, religie, origine națională, cetățenie, descendență, sex, vârstă, dizabilitate fizică sau mentală care nu afectează abilitatea, stare civilă, responsabilități familiale, sarcină, informații genetice, orientare sexuală, exprimare de gen, identitate de gen, transsexualitate, stereotipie de gen, starea ordinelor de protecție, statut de veteran sau militar protejat sau lăsare dezonorabilă la vatră și alte categorii protejate de legislația federală, statală sau locală.
EEO reprezintă legea
Candidații și angajații sunt protejați împotriva discriminării de legislația federală. Faceți clic aici pentru a citi mai multe.
Dispoziția privind nediscriminarea prin transparența salariilor
Siemens respectă Ordinul Executiv 11246, inclusiv dispoziția privind nediscriminarea prin transparența salariilor. Faceți clic aici pentru a citi mai multe (.PDF).
Notă privind confidențialitatea datelor în California
Rezidenții din California au dreptul de a primi notificări suplimentare cu privire la informațiile lor personale. Faceți clic aici pentru a citi mai multe.