Siemens Gamesa Renewable Energy
当社は、持続可能で、信頼性が高く、安価なエネルギーを実現するために、可能性の限界に挑み続けます。風力産業のリーディングカンパニーとして、また風力タービンのメーカーとして、私たちはエネルギー転換を推進し、国際社会のエネルギー需要の増大に応える革新的なソリューションを提供することに情熱を持って取り組んでいます。
役割について
勤務地
UNITED STATES OF AMERICA
Virginia
Virginia Beach
- 国: UNITED STATES OF AMERICA
- 州/県/国: Virginia
- 市: Norfolk
- 国: UNITED STATES OF AMERICA
- 州/県/国: Virginia
- 市: Newport News
- 国: UNITED STATES OF AMERICA
- 州/県/国: Virginia
- 市: Chesapeake
- 国: UNITED STATES OF AMERICA
- 州/県/国: Virginia
- 市: Suffolk
- 国: UNITED STATES OF AMERICA
会社
Siemens Gamesa Renewable Energy, LLC
組織
Wind Power
部署
Offshore
フルタイム/パートタイム
フルタイム
経験レベル
熟練者 初級
A Snapshot of Your Day
We are seeking a highly skilled and motivated Technical Support Specialist to assist offshore wind turbine technicians in troubleshooting, maintaining, and optimizing the performance of wind turbines. As a key member of our support team, you will provide real-time technical guidance and support to field technicians working on offshore wind farms. Your role will involve diagnosing issues, assisting with technical procedures, wind turbine troubleshooting and ensuring that turbines operate at peak efficiency with minimal downtime.
This role is based in Virginia with a primary focus on our Coastal Virginia Offshore Windfarm however you will also remotely contribute to wider global technical support objectives and from time to time you may be required to travel to other windfarms. Excellent communication skills, technical expertise in wind turbine systems, and the ability to work in a fast-paced environment are critical in order to be successful in this role.
How You’ll Make an Impact
- Provide remote support to offshore technicians for troubleshooting, repairs, and maintenance on wind turbines. Analyze and diagnose technical issues using remote monitoring systems, SCADA data, and field reports. Guide technicians through complex technical procedures to ensure safe and efficient repair or replacement of components. Liaise with field engineers, OEMs (Original Equipment Manufacturers), and other technical teams to resolve issues in real-time. Provide local wind turbine troubleshooting support on complex or re-occurring failures.
- Monitor turbine performance via remote systems and identify potential issues before they lead to downtime. Perform remote diagnostics and recommend preventive maintenance strategies to maximize uptime. Analyze fault reports and alarms generated by wind turbine control systems.
- Create and update detailed technical documentation for common troubleshooting scenarios and procedures. Log and track support cases using the company’s ticketing system, ensuring timely resolution and follow-up. Provide comprehensive incident reports to the engineering and management teams, detailing technical issues, resolutions, and any required follow-up actions.
- Collaborate with internal teams including Engineering & Operations to ensure that all technical solutions follow safety regulations and operational standards. Escalate complex technical issues to advanced support or Engineering when necessary and track the resolution progress.
- Work alongside customers, collaborators, or site managers as needed to clarify technical issues and share updates on ongoing work. Assist in maintaining relationships with turbine manufacturers and third-party vendors for technical support and product knowledge.
- Electrical, Mechanical, Renewable Energy qualifications or a related technical field preferred. Strong understanding of wind turbine systems, including mechanical, electrical, hydraulic, and control systems. Experience with SCADA systems and remote monitoring platforms for wind turbines. Ability to interpret technical documentation, schematics, and data logs. Familiarity with industry standards, safety protocols, and operational procedures for wind turbines.
What You Bring
- A high school diploma (or equivalent) is required. A degree in a related field is preferred. 2 or more years of experience in technical support, field service, or maintenance roles related to wind turbines or industrial systems is desired. Various combinations of experience and education will be considered.
- Experience with offshore wind turbines or other renewable energy projects is a big plus.
- Previous collaboration various wind turbine OEMs, such as Siemens Gamesa, Vestas, GE, or similar.
- GWO (Global Wind Organization) Basic Safety Training (preferred but not required).
- Any relevant certifications in wind energy technology, electrical systems, or mechanical systems are a plus.
- Proficient in using ticketing systems (such as Jira, ServiceNow, etc.) to log, track, and manage support cases.
Driving is a crucial function of the job and applicants must have a valid driver’s license at the time of application with an acceptable driving record. Employees must maintain a valid license and acceptable driving record and may be subject to periodic DMV checks of their license.
Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States
About the Team
Working in Service Engineering, the Global Technical Support team are responsible for first level technical support for offshore wind technicians all over the world.
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation.
Rewards/Benefits
Career growth and development opportunities with a tuition reimbursement program
Safe and supportive work culture
Company paid Health and wellness benefits with multiple plan options!
Generous PTO program, paid holidays, and floating holidays!
401K savings plan with company match
Parental leave
We are accepting applications from candidates located anywhere in the United States including California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island or Washington State. Siemens Gamesa offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position is between $72,000.00 - $77,000.00. If hired, employees are eligible to participate in a Gain sharing program. More information about this program is available during the interview process.
Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
雇用機会均等法（EEO）に関する声明
EEO は確たる法です
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Siemens Energy は、職場における多様性を奨励する、機会均等法と差別撤廃措置に賛同する雇用主です。資格を満たすすべての求職者に、人種、皮膚の色、信条、宗教、国籍、公民権の状態、家系、性別、年齢、能力に関係しない身体的・精神的な障害、婚姻状態、家族に対する責任、妊娠、遺伝情報、性的志向、ジェンダー表現、性自認、トランスジェンダー、性的ステレオタイプ化、保護命令の状態、保護対象の退役軍人または軍人である状態、兵役からの不名誉除隊、さらに、連邦法、州法、現地法の保護下にあるその他の範疇に関係なく、
雇用に関する配慮を講じます。
求職者および従業員は、連邦法の下で差別から保護されています。ここをクリックし詳細をお読みください。
透明化・差別撤廃条項
Siemens は透明化・差別撤廃条項を含め、大統領命令 11246 を順守します。ここをクリックし詳細をお読みください (.PDF)。
カリフォルニア州プライバシー通知
カリフォルニア州在住の方は、個人情報についてさらに詳しい通知を受ける権利があります。ここをクリックし詳細をお読みください。