Siemens Energy

How to contribute to our vision

This Technician Resource Manager role is being established as a replacement to ensure business continuity within the Resources Operations 2 team, part of Gas Services North America. The position is critical for managing a large field service team to maintain operational stability and service delivery for gas turbine operations. To meet these objectives, the role is structured around two primary functions: Technician Resource Management and Team Leadership & Development. This focus ensures efficient deployment of technical staff to customer sites while simultaneously fostering the skills and career progression of the team members. Given the focus on workforce optimization and team growth, the ideal candidate will possess significant experience in managing large technical teams, specifically in resource scheduling, dispatch, and professional development. A background in a field service or engineering environment is essential for success in this leadership position.

What You Need To Make a Difference

• 50% Technician Resource Management & Dispatch
  • Manage the daily and long-term scheduling and dispatch of approximately 40 field service technicians to meet customer job requirements.
  • Optimize resource allocation to balance workload, minimize travel costs, and ensure proper skill-to-task alignment.
  • Serve as the primary point of coA Snapshot of Your Day

    As a technician manager, you work alongside three other managers to oversee a team of 150 technicians. During outage season, your primary responsibilities include scheduling and dispatching technicians to various jobs. Once the technicians are on-site, you follow up with them to ensure everything is progressing smoothly. Additionally, you coordinate with the project manager (PM) at the job site to confirm that the outage is on schedule, allowing you to plan the technicians' next assignments accordingly. In the off-season, your focus shifts to maintaining the technicians' certifications, organizing any necessary training and having performance reviews with your direct reports. Following this, you concentrate on recruiting and onboarding new technicians

    How You’ll Make an Impact

    • Working with the districts to plan for the upcoming outage season. Making sure you have the right skills needed to mee the demand.
    • Working with Technicians to educate and train them to reach their career goals.
    • Working with the Training Department to schedule the training needed.
    • Assist the Training Department in recruiting events.
    • Interviewing candidates and making offers.
    • Scheduling Technicians to outages and keeping them up to date with the changing outage season.

     

    What You Bring 

    • Minimum of a (2) Year Associates Degree.
    • Minimum two (2) years’ experience managing people or have demonstrated the ability to manage people.
    • Must be proficient in Microsoft Word, Excel, and SAP.
    • Must work from the office 40 hours a week.
    • Travel up to 10%.
    • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers

     

    About the Team

     

    Gas Services

    Low-emission power generation through technology, solutions, service and decarbonization. We enhance and innovate conventional and renewable power supply and make the most of our energy sources to support the energy transition.

     

    Who is Siemens Energy?

     

    At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

     

    Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

     

    Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

     

    Rewards/Benefits

    • Career growth and development opportunities
    • Supportive work culture
    • Company paid Health and wellness benefits
    • Paid Time Off and paid holidays
    • 401K savings plan with company match
    • Family building benefits
    • Parental leave

     

    https://jobs.siemens-energy.com/jobsntact for technician assignments, adjusting schedules in real-time to respond to urgent service requests or operational changes.
  • Collaborate with project managers and service coordinators to forecast resource needs and ensure adequate staffing for upcoming projects.
• 50% Team Leadership & Development
  • Lead, coach, and mentor a team of 40 field service technicians, setting clear performance goals and operational objectives.
  • Develop and implement training programs to enhance technical skills and professional competencies across the team.
  • Create and manage career development plans to facilitate upward movement and retention of high-performing technicians.
  • Conduct regular performance reviews, provide constructive feedback, and address personnel issues in accordance with company policies.
  • Ensure team adherence to all safety policies, practices, and procedures during field operations.

Education

• Bachelor's degree in Engineering, Business Administration, or a related field, or equivalent professional experience.
• Proven experience in a leadership or management role, preferably overseeing field service technicians or a large technical team.
• Demonstrated experience in resource planning, scheduling, and workforce management.

Skills

• Leadership & Management
  • Team Building
  • Influencing Skills
  • Accountability
  • Collaboration
• Operational & Resource Management
  • Project Planning
  • Analytical Skills
  • Process Improvement
  • Budgeting
• Technical Knowledge
  • Field Service Engineering
  • Quality Assurance
  • Systems Engineering