Siemens Energy

About the role

Location: Abidjan, Ivory Coast

Mode of Employment: Permanent

Position Title: Order Manager

A Snapshot of Your Day

Order Manager at Siemens Energy

As an Order Manager at Siemens Energy, you will be at the heart of our operations, ensuring that every order is handled with outstanding care. You will lead all aspects of the local execution of sales orders and maintenance contracts, working closely with our Project and Finance/Commercial Managers. Your focus will be on coordinating and monitoring sales orders from reception to delivery and ensuring timely payment from customers. This role will see you in direct contact with customers and collaborating with various internal departments, including project management, finance, supply chain management, insurance, tax, legal, and logistics.

How You’ll Make an Impact  

• Clarify parts requests and quantities, translating engineering comments into customer-friendly language.
• Manage abeyances and provisional part numbers, ensuring clear communication with customers regarding reasons and additional material needs.
• Cultivate connections with customers and collaborators, coordinating adherence to shipping plans, insurance, and material acceptance procedures.
• Acknowledge orders, support debt collection, and monitor project achievements and budgets to minimize costs.
• Ensure adherence to PM standards and complete necessary paperwork across all departments.
• Collaborate closely with Sales and Commercial Teams for purchase order processing and maintain data quality in Sales Force.
• Resolve issues related to customer purchase orders and ensure accurate documentation for goods importation.
• Track deliveries with the Delivery Supervisor and support the Commercial team with accurate order forecasting for revenue generation.

What You Bring 

• 3 – 5 years of Order Management experience.
• Excellent written and verbal communication skills.
• Possessing a CIPS or CIPSMN certificate will be beneficial.
• Good knowledge of Nigerian import procedures and required import documents.
• Familiarity with SAP and Sales Force tools will be beneficial.
• Familiarity with Incoterm 2020 and its implementation would be beneficial.
• Proficiency in Microsoft Office is required.
• Must be goal-oriented, comfortable working in diverse teams, and experienced in managing multiple tasks.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Rewards

• Working with a global team
• Opportunities to work on and lead a variety of innovative projects
• Possibility to take over further tasks within the company
• Supportive work culture
• Medical benefits
• Remote/Flexible work
• Time off/Paid holidays
• Parental leave
• Continual learning through the Learn@Siemens-Energy platform

• e-Learning
• Mentorship
• Coaching

·       Open feedback culture

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.