Customer Service Representative

Sobre el papel

Ubicación
UNITED STATES OF AMERICA
New York
Painted Post
  • Pais: UNITED STATES OF AMERICA
  • Estado/Provincia/Condado: New York
  • Ciudad: Olean

Remoto u Oficina
Híbrido (Remoto/ Oficina)
Empresa
Siemens Energy, Inc.
Organización
Transformation of Industry
Unidad empresarial
Compression
Tiempo completo/parcial
Jornada completa
Nivel de experiencia
Profesional Experimentado

A Snapshot of Your Day

You will be part of our spare parts sales team of Siemens Energy for Compression, preparing spare parts offers and booking orders for spare parts. This position will advise and support Client Managers to determine client needs and to identify opportunities for parts sales. You will coordinate between the different functions and stakeholders (i.e., supply chain, engineering, manufacturing, order management, regional sales support team, regional client managers).

How You’ll Make an Impact

  • Single point of contact for the regional bid management team for all RCE (Reciprocating Compressors and Gas Engines) spare parts quote requests.
  • Prepare formal bids and price information on an accurate and timely basis using SAP, SFDC (SalesForce.com), pricing tools.
  • Make active and informed decisions on parts pricing.
  • Liaising and coordinating with the relevant functions to establish timely submission of quotations. Ensure minimum quote response time (QRT) and escalate if required.

What You Bring

  • High school diploma or Technical Diploma in engineering; bachelor’s in mechanical engineering or related field preferred, or equivalent experience.
  • 2+ years of experience in Customer Service, Sales, or Data Management; more experienced candidates may qualify for senior roles.
  • Strong communication, interpersonal, and presentation skills; professional demeanor and organizational abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with ERP software (Oracle, SAP) is a plus.
  • Detail-oriented with a focus on accuracy while meeting tight deadlines.
  • Ability to work both collaboratively and independently, demonstrating self-motivation and knowledge of Siemens Energy’s products and services.

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards/Benefits

  • Career growth and development opportunities
  • Supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave

https://jobs.siemens-energy.com/jobs

This job may be based in Olean or Painted Post, New York. Siemens Energy offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position in Olean or Painted Post, New York is $61,500-$114,400.

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Declaración de igualdad de oportunidades en el empleo

Siemens Energy es un empleador de igualdad de oportunidades y acción afirmativa que fomenta la diversidad en el lugar de trabajo. Todos los solicitantes calificados serán considerados para el empleo sin distinción de su raza, color, credo, religión, origen nacional, estado de ciudadanía, ascendencia, sexo, edad, discapacidad física o mental no relacionada con la capacidad, estado civil, responsabilidades familiares, embarazo, información genética, orientación sexual, expresión de género, identidad de género, transgénero, estereotipos sexuales, estado de orden de protección, estado militar o veterano protegido, o una baja desfavorable de las fuerzas armadas y otras categorías protegidas por leyes federales, estatales o
locales.

La igualdad de oportunidades en el empleo (EEO, por sus siglas en inglés)
Protege a los solicitantes de empleo y a los empleados en virtud de la ley federal contra la discriminación. Haga clic aquí para leer más.

Disposición de no discriminación de transparencia salarial
Siemens sigue la Orden ejecutiva 11246, incluida la Disposición de no discriminación de transparencia salarial. Haga clic aquí para leer más (.PDF)

Aviso de privacidad de California
Los residentes de California tienen derecho a recibir avisos adicionales sobre su información personal. Haga clic aquí para leer más.