Siemens Energy
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.
Gas Services
Low-emission power generation through technology, solutions, service and decarbonization. We enhance and innovate conventional and renewable power supply and make the most of our energy sources to support the energy transition.
About the Role
Job ID
282319
Location
United Kingdom of Great Britain and Northern Ireland
Warwickshire
Warwick
Company
Siemens Energy Limited
Organization
Gas Services
Business Unit
Distributed
Full / Part time
Full-time
Experience Level
Professional / Experienced
Provides technical product support to field engineers and technicians for complex problems on company products. May interact with customer and company personnel to isolate and fix product issues. Provides design, reliability and other technical feedback to R&D. Provides updates to technical product documentation as issues are identified and fixed. Creates tests and diagnostic tools to identify and fix recurring issues as well as potential difficulties. Specialization Match Note: Incumbents matching to this specialization are typically considered tier-three engineering support. Incumbents who typically provide post-sales technical customer services, typically seen as tier-one support, should be matched to Contact Center Customer Service: Technical. For tier-two support please consider matching to Field Service Engineering.