Duty OSD Tech Specialist

A munkakörről

Munkaazonosító
282319
Hely
United Kingdom of Great Britain and Northern Ireland
Warwickshire
Vállalat
Siemens Energy Limited
Szervezet
Gas Services
Szervezeti egység
Distributed
Teljes/részmunkaidős
teljes idő
Munkatapasztalat
Szakember / Tapasztalt szakember
Provides technical product support to field engineers and technicians for complex problems on company products. May interact with customer and company personnel to isolate and fix product issues. Provides design, reliability and other technical feedback to R&D. Provides updates to technical product documentation as issues are identified and fixed. Creates tests and diagnostic tools to identify and fix recurring issues as well as potential difficulties. Specialization Match Note: Incumbents matching to this specialization are typically considered tier-three engineering support. Incumbents who typically provide post-sales technical customer services, typically seen as tier-one support, should be matched to Contact Center Customer Service: Technical. For tier-two support please consider matching to Field Service Engineering.