Siemens Energy

A Snapshot of Your Day

The Operational Excellence Service Project Manager will be responsible for identifying, prioritizing, and executing projects aimed at improving efficiency and driving continuous enhancement of processes and tools within the project management organization for Compression services in the Middle East. This role focuses on ensuring full visibility of the end-to-end implementation process for service orders (field service, parts, modernization and upgrades, etc.), ensuring key performance indicators (KPIs) are tracked and met, and support in providing customers with the best service experience. This entails working closely with cross-functional teams (project managers, order managers, global service operations, strategy, etc.), managing dashboards, harmonizing processes, and implementing/adapting software and AI-based tools to enhance our execution practices in the region.

How You’ll Make an Impact

• Lead initiatives to streamline and optimize processes related to service orders, including parts, repairs, field services, and advanced business. Identify and implement best practices to enhance efficiency and effectiveness.
• Develop and implement standardized tools and methodologies to ensure consistent and transparent tracking of service orders from initiation to completion. Create, adapt and manage relevant dashboards.
• Ensure comprehensive visibility of the entire implementation process, enabling proactive management and timely resolution of issues. Proactively work to understand process bottlenecks and inconsistencies and propose how to address them.
• Establish and monitor key performance indicators (KPIs) to measure the success of operational excellence initiatives. Analyze performance metrics data and leverage it to improve operational processes and effectively coach the Service team. Perform data analysis and provide regular reports and insights to senior management.
• Facilitate regular Kaizens and workshops to improve operational efficiency. Conduct training sessions and workshops to educate team members on new processes, tools, and best practices. Foster a culture of continuous improvement within the organization.
• Ensure that all operational excellence initiatives are aligned with customer needs and expectations, enhancing overall customer satisfaction and loyalty. This role can also be involved in directly managing service orders as and when required and a 10-20% of domestic / international travel required.

What You Bring 

• Bachelor's degree in Project Management, Business Administration, Engineering, or a related field. Advanced degree preferred.
• Experience: Minimum of 5 years of experience (or 5 years of combined experience and advanced degree education) in operational excellence, process improvement, or project management. Experience in a service-oriented organization or in the Oil & Energy industry is a plus.
• Experience in driving strategic actions and managing KPIs (On-Time Delivery, Lead Time, Net Promoter Score, Overall Project Gross Margins, & Net Profit Margins, Projects & Orders Account Receivables, among others).
• Strong analytical skills with the ability to perform data analysis and elevate key issues with excellent communication and stakeholder management skills.
• Proficiency in managing dashboards and ensuring data accuracy and experience in creating Dashboards using Tableau or Power BI is preferred. Familiarity with AI-based tools and their implementation and ERP software (i.e. SAP) is preferred.
• Ability to work collaboratively and individually with the same enthusiasm and intensity. Self-motivation to find efficient and effective ways to accomplish end goals.

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Take an active role in the world’s energy transition to a greener future.
• Become part of a small-sized but experienced team with the potential to grow rapidly.
• With your profound knowledge and experience - and jointly with your new team - we set the right course for our kit box team together and continuously improve the standards of our organization in a “start-up” like atmosphere.
• Global exposure.

https://jobs.siemens-energy.com/jobs