Field Service Technician

Über die Aufgabe

Job ID
299731
Standort
Kroatien
Grad Zagreb
Zagreb
Unternehmen
Siemens Energy d.o.o.
Organisation
Transformation of Industry
Geschäftsbereich
Electrification - Automation - Digitalization
Vollzeit / Teilzeit
Vollzeit
Erfahrungsniveau
Fachexperte / Mitarbeiter mit Berufserfahrung


A Snapshot of Your Day

As a Service Engineer, you will help customers keep their systems and equipment running reliably and efficiently. Your day may involve troubleshooting hardware, software, and process-related issues, performing preventive maintenance, commissioning equipment, and providing technical support and training. Working closely with customers and internal experts, you will play a key role in resolving challenges, minimizing downtime, and ensuring a high level of customer satisfaction in a dynamic industrial environment.


How You’ll Make an Impact

  • Diagnose and resolve hardware, software, and process-related issues to ensure reliable operation of customer equipment.
  • Provide technical support and collaborate with regional and global service teams to resolve complex cases.
  • Perform commissioning, preventive maintenance, and repair activities for installed systems and equipment.
  • Deliver technical training, consulting, and troubleshooting support to customers.
  • Build strong customer relationships and contribute to high levels of customer satisfaction during both pre-sales and post-sales activities.
  • Ensure compliance with safety regulations, company standards, and operational procedures during all service activities.

What You Bring

  • At least 2.5 years of experience in a technical service, maintenance, or support role.
  • Knowledge of industrial systems, equipment, and relevant products; programming experience is an advantage where applicable.
  • Strong troubleshooting and problem-solving skills with the ability to work independently.
  • Good communication, presentation, and customer-facing skills.
  • Proficiency in English (written and spoken), including technical terminology.
  • Good working knowledge of MS Office and standard IT tools.


About the Team

Our Transformation of Industry team is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H₂ and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.


Rewards/Benefits

  • The opportunity to engage in an exciting environment and meaningful projects
  • Career development and continuous learning opportunities
  • Supportive and collaborative work culture
  • International working environment
  • Flexible working hours
  • Home office opportunity

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