HVDC Warranty Service Engineer

關於職位

地點
UNITED STATES OF AMERICA
North Carolina
Raleigh
公司
Siemens Energy, Inc.
組織
Grid Technologies
業務單位
Service
全職/兼職
全職
經驗等級
高級專業人士

Snapshot of your Day

As the HVDC Offshore Warranty Engineer, you will serve as the technical Subject Matter Expert (SME) for warranty-related topics on offshore HVDC systems, with a primary focus on the Sunrise project. Your day will involve close coordination with EPC project teams, offshore operations, and global engineering, ensuring that all warranty-related obligations are properly managed, investigated, and resolved. You will be the key interface between service, EPC, engineering, and customers, supporting root cause analysis, managing warranty claims, and ensuring high-quality technical resolution of issues impacting offshore HVDC assets. This role plays a critical role in protecting Siemens Energy from risk while ensuring reliable system performance and strong customer relationships in one of the first offshore HVDC service applications in the U.S.


How to make an Impact

  • Act as the technical SME for offshore HVDC warranty activities (Sunrise project), driving resolution of complex technical issues across the asset lifecycle.
  • Serve as the central interface between EPC, Engineering, Service, and Customer teams to ensure aligned, timely handling of warranty matters.
  • Lead end-to-end warranty claim management, including technical evaluation, root cause analysis (RCA), documentation, and closure.
  • Analyze system performance, operational data, and failure trends to identify root causes, recommend corrective actions, and improve reliability.
  • Support field teams (onshore/offshore) with troubleshooting, fault diagnostics, and engineering guidance while coordinating with global experts to resolve escalations.
  • Ensure compliance with contractual warranty terms, mitigate risks, and drive continuous improvement through lessons learned, retrofit solutions, and clear customer communication.

What You Bring

  • Bachelor’s degree in Electrical Engineering (or equivalent) with 3+ years of experience in HVDC systems, ideally in offshore or converter-based environments
  • Strong expertise in system troubleshooting, fault analysis, and root cause investigation within complex power systems
  • Proven experience in EPC projects, commissioning/service environments, or warranty management
  • Solid technical knowledge of converter technology, transformers, protection & control systems, and grid integration
  • Ability to interpret technical drawings, schematics, and operational data, with strong analytical and problem-solving skills
  • Effective stakeholder management and communication skills, with the ability to work independently in an SME role and willingness to travel offshore/onshore (offshore certifications or willingness to obtain)


Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Our team comprises individuals with diverse skills and backgrounds, supporting your personal growth. The tender management team is a valuable source of knowledge for your career development. Teamwork in this role will enhance your coaching skills and increase your exposure to a culturally diverse environment, including international interactions with Germany, Canada, and other nationalities.

Our Transmission Division offers a broad portfolio of products, systems, solutions, and services focused on digitalization, decarbonization, grid stability, and electrification. With expertise, passion, and commitment, we strive to transmit energy efficiently and sustainably

Check out this video to learn more about our Transmission Division: Siemens Energy – A global leader in energy technology


Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

· Career growth and development opportunities
· Supportive work culture
· Company paid Health and wellness benefits.
· Paid Time Off and paid holidays.
· 401K savings plan with company match
· Parental leave

Pay Transparency Non-Discrimination Provision

Siemens Energy follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

https://jobs.siemens-energy.com/jobs

平等就業機會聲明

Siemens Energy 是一家提供平等就業機會和平權措施的雇主,鼓勵工作場所的多樣性。所有合格的申請人都將獲得到職考慮書,不考慮其種族、膚色、信仰、宗教、國籍、公民身份、血統、性別、年齡、與能力、婚姻狀況、家庭責任、懷孕、遺傳資訊無關的身體或精神殘疾、性取向、性別表達、性別認同、跨性別、性別刻板印象、保護狀態、受保護退伍軍人或軍人身份,或不名譽退伍,以及受聯邦、州
或地方法律保護的其他類別

EEO 為適用法
申請人和員工皆受到聯邦法律的保護,不受差別待遇。按一下此處閱讀更多資訊。 

薪資透明化無差別待遇條款
Siemens 遵循第 11246 號行政命令,包括薪資透明化無差別待遇條款。按一下此處閱讀更多資訊 (.PDF)

加洲隱私聲明
加州居民有權收到關於其個人資訊的其他通知。按一下此處閱讀更多資訊