Siemens Gamesa

A Snapshot of Your Day

The Services Project Manager is responsible for the execution of all CP services project orders in Thailand. This position plans, organizes, monitors, and drives project objectives within scope, time, quality, and budget. The Service Project Manager is also responsible for managing and monitoring the backlog of assigned projects, improving customer contact during execution and representing Compression Service to clients whenever needed, driving revenue growth, operational excellence, and customer satisfaction.

How You’ll Make an Impact

• Lead as a Project Manager for Thailand, being responsible for all compression service orders (Parts,Repairs, Field Service – and any combinations – LTPs, Mods&Ups) as assigned, between PM 80 and PM 700 including complete outage projects.
• Represent Compression in front of clients, being the voice of the customer in the organization while improving customer contact for all service offerings within the region, including regular, proactive, and/or early communication in case of any issues.

·       Achieve revenue, EBIT, on-time delivery (OTD) and project delivery as per budget/schedule targets and drive client's satisfaction while managing claims and support cash collection targets. Responsible for NPS results related to execution.

• Participate in the definition, harmonization and implementation of internal processes together with other departments (Field Service, EHS, finance, etc). Participate regular follow-ups with required stakeholders and participate in the revenue forecasting process.

Align and coordinate the execution of service orders together with the global PM organization based on each of the Compression factories around the world.

• Collaborate with GS and STG project managers (e.g., for full train outages, LTPs) and implement necessary measures to maximize opportunities and mitigate risks, including early issue communication to internal and external customers.
• Coordinate with FS organization globally and with the regional FS teams to ensure proper outage planning and staffing, and timely delivery of reports.
• Project and Order Management: This role can also be involved in directly managing service business line orders as and when required.
• Travel: 20-30% domestic / international travel required.

What You Bring

• A bachelor's degree in engineering, business administration, or a related field, ideally combined with an MBA or equivalent leadership experience.
• A minimum of 5 years of relevant experience in project management, service business, order management or a related field, with a proven track record of driving operational excellence and customer satisfaction. Experience in Oil&Gas industry or with rotating equipment under a service oriented organization is a plus.
• Proven experience in driving strategic actions and managing KPIs (On-Time Delivery, Net Promoter Score, Quarterly Revenues vs Forecasts, Overall Project Gross Margins & Net Profit Margins, Services Business Lines Account Receivables, among others).
• Solid computer literacy and experience with Microsoft Office Suite. Proficiency in project management and/or order management tools and concepts.
• Familiarity with CRM (Salesforce) and ERP software (i.e. SAP) is highly desirable. Specific exposure in SAP T-codes (VA01 – Sales Order Entry, VF01 – Create Invoice, ME23N – Display Purchase Orders, ME51N – Create Purchase Requisition, VL10B – Create Delivery Note) is an added advantage.
• Strong analytical, organizational, and leadership skills, paired with the ability to develop and implement strategic plans.
• Excellent communication, networking, and relationship-building skills, with the ability to inspire and motivate teams and stakeholders.
• Fluent in English, with additional languages applicable for the assigned region being an advantage.
• Willingness to travel national/international as required (20-30%).