Siemens Energy
„Noi energizăm societatea” ajutând clienţii noștri să parcurgă tranziţia spre o lume mai durabilă pe baza unor tehnologii inovatoare și a capacităţii noastre de a transpune ideile în realitate. Cu aproape 100.000 de angajaţi în întreaga lume, noi modelăm sistemele energetice de azi și de mâine.
Despre rol
Locaţia
Mexico
Ciudad de Mexico
Mexico City
Lucru de la distanță ori birou
Hibrid (lucru de de distanță/ birou)
Companie
Siemens Energy, S. de R.L. de C.V.
Organizație
EVP Global Functions
Unitate operațională
Digital Core
Normă întreagă/normă parțială
Cu normă completă
Nivel de experiență
Profesionist de nivel intermediar
A Snapshot of Your Day
Responsible for managing and optimizing Change & Test Management processes, leading a team focused on service quality, cost control, and business continuity. Ensures prevention and resolution of service impacts by applying standardized procedures, with a user- and business-oriented mindset to achieve service excellence. Collaborates with internal departments, business units, and external partners, ensuring best practices and compliance with industry standards. The role offers flexible working hours and the option to work remotely or from the office.
How You’ll Make an Impact
- Sustainability & Quality: Bring orientation to deliver solutions that can be maintained and improved over time, maximizing value to the organization.
- Operational Management: Take ownership for managing the Resolution Processes, continuously improve them and report results to the organization.
- ITIL Practices: Strong background in implement and overseeing ITIL practices to enhance service management.
- Collaboration: Work closely with various departments and external partners to ensure smooth service delivery.
- Customer Focus: Continuously listen to our internal customers and align service priorities accordingly.
- Cost Planning: Plan and adjust service costs to ensure efficient use of resources.
- Expertise: Solid understanding of Service Management and related technologies, ideally including operational technology in the shopfloor environment.
- Experience: Several years of experience in handling services and collaborating with various departments and external partners in a large enterprise environment.
- Skills: Decision-making, problem-solving skills, and coordination of third-party providers.
- ITIL Training: ITIL training is advantageous.
- Technical Skills: Proficiency in Service Management & Service-Now.
You will be part of Operational Control Center (OCC), a dedicated team focused on operational excellence and execution of IT processes. This team is responsible for managing and optimizing IT & OT services, ensuring that they meet the needs of the organization and its stakeholders. We provide an atmosphere to learn & develop your skills in an agile and flexible work environment.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With ~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, gender identity, sexual orientation or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- Savings Fund
- Parental leave and family building benefits