Customer Engagement & Event Manager (f/m/d)

Sobre a função

Local
Alemanha
Bayern
Erlangen
  • País: Alemanha
  • Estado/Província/Condado: Berlin
  • Cidade: Berlin

Empresa
Siemens Energy Global GmbH & Co. KG
Organização
Grid Technologies
Unidade de negócio
Sales
Período integral/meio período
Full-time
Nível de experiência
Mid-level Professional

A Snapshot of Your Day 

You work in the Communication & Training Excellence department as part of a dynamic team that supports the Sales Organization globally. In this role, you lead cross-functional projects in collaboration with Marketing and IT to develop a digital platform that delivers curated, high-value information to our customers. You drive projects from concept to MVP using agile methodologies, continuously testing with customers and iterating to enhance functionality and user experience. Additionally, you analyze and define metadata requirements to optimize digital tools for impactful and sustainable customer engagement.

Your responsibilities also include planning and managing engaging customer events, as well as providing consultation and support for smaller global events that contribute to our growth initiatives and customer retention. You create and moderate interactive webinars and workshops, with relevant and engaging content aligned with our strategic goals. Furthermore, you prepare executive summaries and project documentation, including recommendations and lessons learned, for internal partners and management.

How You’ll Make an Impact 
  • Design and deliver impactful customer events that strengthen relationships, support business growth, and boost customer retention
  • Lead and co-develop digital platforms in close collaboration with IT and Marketing, delivering curated, high-value content that supports digital transformation for customers.
  • Translate business needs into digital solutions, contributing to the design, testing, and continuous improvement of tools that enhance customer engagement.
  • Collaborate across departments to create engaging communication formats tailored to specific topics and audiences.
  • Own the creation and editing of compelling internal content, ensuring clarity, consistency, and alignment with strategic goals.
  • Analyze performance data regularly to optimize formats and increase communication impact
What You Bring
  • University degree or equivalent experience in Marketing, Communications, Business Administration, Digital Media, or a related field, along with several years of relevant professional experience
  • Experience in Project Management (e.g., Agile, Scrum, PMP) and working in cross-functional teams is required; Digital Marketing, Event Management, or Content Strategy are a plus
  • A basic understanding of metadata, digital content optimization, and hands-on experience with communication platforms and tools 
  • A curious and creative personality, eager to explore new ideas and apply them in daily work, with a strong habit of self-directed learning
  • Excellent English communication skills, with confidence in public speaking and moderation is essential
  • An open, optimistic, and collaborative attitude, with a growth mindset and a dedication to continuous improvement and quality with outstanding organizational and time management skills

About the Team

Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.


Who is Siemens Energy? 

At Siemens Energy, we are more than just an energy technology company. With ~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.


Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.      


Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity 

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. 

Rewards/Benefits 
  • In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme
  • We also offer the opportunity to become a Siemens Energy shareholder
  • We offer our employees the opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
  • The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, various attractive programmes and learning materials are available for this purpose
  • In relation to the "compatibility of family and work", we have a wide range of offers, e.g. flexible working time models, childcare places at many locations, the possibility of trial part-time work or even a sabbatical
  • We value equal opportunities and welcome applications from people with disabilities
We value equal opportunities and welcome applications from people with disabilities.
#LI-ML2
https://jobs.siemens-energy.com/jobs