Siemens Energy

A Snapshot of Your Day

A Field Service Engineer Manager demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures in the commercial and technical service management of turbine and generator equipment.

This resource will be responsible for leading all work scopes within the geographical area of assigned responsibility, including installation, initial testing, operation, maintenance, repair, fixing, solving, and modification of customer equipment and systems. The position reports directly to the Region Director for field service and have a high degree of internal and external customer interface.

The Field Service Engineer Manager owns the platform team to ensure that all aspects of the customer relationship are maintained. Identifies and leads the resolution of more sophisticated problems and applies problem-solving skills to deal with most situations.

How You’ll Make an Impact

• Develop and maintain the primary customer interface within the assigned district while leading district non-conformance costs and the identification of technical and commercial risks and opportunities.
• Lead the performance of on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a complex nature and develop Budgets and business plans to support the current and future workload within the district.
• Be responsible for the district’s financial Profit & Loss and required reporting while working with internal and external customers to develop sophisticated maintenance plans.
• Performs the review of complex task plans, and estimating to develop sophisticated proposals, drawings, and installation schematics and provides continual guidance throughout task duration.
• Own the collaboration of the platform team including LTP, Sales, Warranty, and parts to provide “outstanding” customer service and lead the district engineers and support staff ranging in size from 5 to 15 persons.
• Develop employees through training and mentoring while collaborating with other departments to continuously improve Siemens products and service while communicating key technical, commercial and customer issues upward to Senior Management.

What You Bring

• BS/BA in a business-related field or Engineering with a minimum 10+ years of experience in Power Generation Service including field service
• You will be required to travel up to 30%
• You shall possess experience in general maintenance of large gas turbines, steam turbines, generators and associated equipment.
• You must hold experience in working with union & non-union labor
• You will have experience with Primavera and/or Microsoft Project scheduling software
• You must have experience working in SAP

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Offers of employment are contingent upon successful completion of a criminal background check, pre-employment drug screen, and any other test(s) required for the role.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

https://jobs.siemens-energy.com/jobs

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