Customer Quality Intern (Immediate Start)

役割について

勤務地
UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND
Lincolnshire
Lincoln
在宅勤務 又は 事務所勤務
ハイブリッド勤務（在宅勤務/事務所勤務）
会社
Siemens Energy Industrial Turbomachinery Ltd.
組織
Gas Services
部署
Distributed
フルタイム/パートタイム
フルタイム
経験レベル
学生

A Snapshot of Your Day
Join the Siemens Energy, Distributed, Customer Quality team in this exciting 12-month internship. You will play a key part in supporting the Customer Quality team to deliver Customer Satisfaction Surveys across our worldwide service network.

Identifying survey opportunities, working with Third Party Survey Provider and our Client Facing Teams to ensure we respond quickly to all customers' requirements and deliver optimal performance of their systems.

How You’ll Make an Impact
  • Support in the planning, implementation and evaluation of customer satisfaction surveys (Net Promoter Score, working with Salesforce.com)
  • Play an active part in process development Integrated management system according to ISO 9001, ISO 14001, OHSAS 18001)
  • Assist with the creation and revision of documents and instructions
  • Support in the follow-up of measures from Customer Satisfaction Surveys as well as in the creation of management presentations
  • Analyse customer data to generate evaluations that help the business improve.

What You Bring
  • Currently studying (or have recently completed) a degree in Business Studies, Economics, Engineering, Science or a transferable subject
  • Comfortable dealing with a variety of stakeholders in the business unit and in the wider Siemens Energy environment
  • You are energised by collaborating with others and are motivated by the opportunities to work in a team and jointly excel
  • Adept at using MS Office Applications
  • Enjoy problem solving and improvements
  • Ability to work with minimum supervision
  • Open to applying AI solutions to solve business problems and improve productivity
  • Keen interest in Customer Management and Customer Focus

About the Team
The Customer Quality Team works globally as a part of the Productivity and Improvement Projects Team (PIP) to take Customer feedback and improve products and services.

Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo and Siemens Gamesa https://youtu.be/12Sm678tjuY

Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities.

Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits
  • A competitive salary of £23,500 (pay review pending).
  • Pension scheme with employer contribution
  • 26 days holiday per annum plus bank holidays
  • Salary sacrifice schemes such as private medical & dental insurances, cycle to work, subsidised lunch and free fruit in our onsite canteen, discounted gym membership plus several other lifestyle benefits to suit you.