Siemens Energy
« Nous dynamisons la société » en soutenant nos consommateurs dans la transition vers un monde plus durable, basé sur des technologies innovantes et notre capacité à transformer les idées en réalité. Avec presque 100 000 employés dans le monde, nous façonnons les systèmes d’énergie d’aujourd’hui et de demain.
À propos de la fonction
- Pays: Brésil
- Département/province/région: Sao Paulo
- Ville: São Paulo
- Pays: Mexique
- Département/province/région: Querétaro
As a Product Analyst – ServiceNow (HRSD), you will support the implementation, configuration, and optimization of the HRSD ServiceNow platform within the organization. You will analyze processes, gather business and system requirements, and collaborate with stakeholders to ensure the effective use of the platform.
Working closely with Process Owners, People Tech teams, technical specialists, and external vendors, you will help deliver high-quality HRSD solutions aligned with business needs. You will support requirements gathering and product backlog management, and work with stakeholders to deliver HRSD projects in line with platform standards and overall product vision and company objectives.
- Support demand management by identifying, assessing, and prioritizing business requirements and improvement opportunities aligned with organizational goals.
- Assist in defining the HRSD ServiceNow strategy, vision, and roadmap. Maintain and prioritize the product backlog based on business value, user needs, technical considerations, and changing requirements.
- Analyze business challenges and recommend solutions aligned with HRSD ServiceNow capabilities. Work with process owners to support process changes and coordinate product releases with development teams and stakeholders.
- Help stakeholders identify root causes, support standardization initiatives, and drive continuous improvement based on feedback, lessons learned, and business needs.
- Support the Product Owner, Process Owners, and development teams by providing product guidance, answering questions, and communicating the product vision.
- Use HRSD ServiceNow knowledge to identify new features and improvements. Manage vendor relationships and support performance against service agreements and contracts
- Bachelor's degree in a relevant field (business, computer science, engineering, etc.).
- Previous experience in a Product Analyst or similar role is highly preferred.
- Strong understanding of HR Operating models and process design to optimize utilization of HRSD ServiceNow module. Familiarity with product management tools and software (e.g., Jira) is a plus.
- Ability to work in a technological environment whilst working with business users.
- Able to translate technical concepts to business users. Excellent communication skills to effectively work with the development team and stakeholders in line with the product vision and requirements.
- Experience in systems development lifecycle in HRSD ServiceNow. Strong data management skills and experience to interrogate ServiceNow to optimize solution or support business needs/ understanding. HRSD ServiceNow Certification is preferably
- Your lunch with SE meal tickets.
- Keep your brain fit with our trainings.
- Special for books lovers – Bookster.
- Stay safe and healthy with our medical subscription.
- Think about your future too with Privat Pension Pilon III.
- Take care of yourself with our Wellbeing Initiatives.
#LI-IV2