Product Analyst ServiceNow (HRSD)

O roli

Lokalita
Romania
Bucuresti
  • Země": BRAZIL
  • Stát/kraj/okres: Sao Paulo
  • Město: Sao Paulo

  • Země": MEXICO
  • Stát/kraj/okres: Queretaro
  • Město: Santiago de Queretaro

Remote or Office
Hybrid (Remote/Office)
Společnost
Siemens Energy S.r.l.
Organizace
Labor Director
Obchodní jednotka
Human Resources
Plný/Částečný úvazek
Na plný úvazek
Úroveň praxe
Profesionál / Pokročilý
A Snapshot of Your Day

As a Product Analyst – ServiceNow (HRSD), you will support the implementation, configuration, and optimization of the HRSD ServiceNow platform within the organization. You will analyze processes, gather business and system requirements, and collaborate with stakeholders to ensure the effective use of the platform.

 

Working closely with Process Owners, People Tech teams, technical specialists, and external vendors, you will help deliver high-quality HRSD solutions aligned with business needs. You will support requirements gathering and product backlog management, and work with stakeholders to deliver HRSD projects in line with platform standards and overall product vision and company objectives.



How You’ll Make an Impact

  • Support demand management by identifying, assessing, and prioritizing business requirements and improvement opportunities aligned with organizational goals.
  • Assist in defining the HRSD ServiceNow strategy, vision, and roadmap. Maintain and prioritize the product backlog based on business value, user needs, technical considerations, and changing requirements.
  • Analyze business challenges and recommend solutions aligned with HRSD ServiceNow capabilities. Work with process owners to support process changes and coordinate product releases with development teams and stakeholders.
  • Help stakeholders identify root causes, support standardization initiatives, and drive continuous improvement based on feedback, lessons learned, and business needs.
  • Support the Product Owner, Process Owners, and development teams by providing product guidance, answering questions, and communicating the product vision.
  • Use HRSD ServiceNow knowledge to identify new features and improvements. Manage vendor relationships and support performance against service agreements and contracts



What You Bring

  • Bachelor's degree in a relevant field (business, computer science, engineering, etc.). 
  • Previous experience in a Product Analyst or similar role is highly preferred. 
  • Strong understanding of HR Operating models and process design to optimize utilization of HRSD ServiceNow module. Familiarity with product management tools and software (e.g., Jira) is a plus.  
  • Ability to work in a technological environment whilst working with business users. 
  • Able to translate technical concepts to business users. Excellent communication skills to effectively work with the development team and stakeholders in line with the product vision and requirements. 
  • Experience in systems development lifecycle in HRSD ServiceNow. Strong data management skills and experience to interrogate ServiceNow to optimize solution or support business needs/ understanding. HRSD ServiceNow Certification is preferably



About the Team

In this role you will be working within the Human Resources function – HR Systems and Services, a truly global and diverse team of specialists with an open mentality. Our team is responsible for guaranteeing operational performance and budget adherence of HR Systems & Services, ensuring, and maintaining fit-for-purpose HR systems and processes, safeguarding end-to-end delivery while promoting Siemens Energy digital transformation. You will receive the trust and empowerment to be successful.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. 

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo 


Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.


Rewards/Benefits
  • Your lunch with SE meal tickets.
  • Keep your brain fit with our trainings.
  • Special for books lovers – Bookster.
  • Stay safe and healthy with our medical subscription.
  • Think about your future too with Privat Pension Pilon III.
  • Take care of yourself with our Wellbeing Initiatives.
We value equal opportunities and welcome applications from people with disabilities.

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