Head of Customer Fleet Managers (f/m/d)

About the Role

Location
Germany
Bayern
Erlangen
Remote vs. Office
Hybrid (Remote/Office)
Company
Siemens Energy Global GmbH & Co. KG
Organization
Gas Services
Business Unit
Distributed
Full / Part time
Full-time
Experience Level
Experienced Professional

A Snapshot of Your Day 

The Customer Fleet Management (CFM) team plays a key role within the CTS organization, building long-term partnerships with strategic customers to drive GS growth. Focused on major Oil & Gas accounts, the team ensures maximum fleet availability and reliability — the KPIs our customers value most. Working closely with customers, CFM provides transparent reporting, minimizes product issues, and identifies service opportunities. The team collaborates with Sales and Engineering to optimize system performance, proactively manages risks, and supports CTS teams with both preventive and corrective actions.


How You’ll Make an Impact 
  • Leadership and development of a global team of Customer Fleet Managers (f/m/d) to ensure maximum fleet availability and reliability
  • Analysis of the Oil & Gas customer base, assets, and requirements, ensuring a unified customer approach across all business areas
  • Coordination with Execution Units, Sales, Engineering, and regional teams to optimize customer relationships and service quality
  • Building and maintaining strategic customer partnerships, representing Siemens Energy in management meetings and customer reviews
  • Promotion of a safety, learning, and performance culture aligned with the Adaptive Cultures framework, including implementation of Zero Harm and wellbeing initiatives
  • Oversight of team growth, competency development, and continuous performance evaluation based on defined KPIs

What You Bring
  • Extensive professional experience supported by a degree in Engineering, Business Administration, or a related field; Master’s preferred
  • Proven expertise in service commercialization, sales, business development, and customer relationship management
  • Deep understanding of the Oil & Gas Services and Distributed Generation markets, including digitalization strategies and business processes
  • Proficiency in Salesforce, project and risk management, and process optimization methodologies
  • Strong leadership, analytical, and decision-making skills with a customer-focused and pragmatic mindset
  • Excellent communication abilities across all organizational levels and intercultural competence within a global environment

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. 


Who is Siemens Energy? 

At Siemens Energy, we are more than just an energy technology company. With 
~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.      

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo


Our Commitment to Diversity 

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. 

Rewards/Benefits 
  • In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme.
  • We also offer the opportunity to become a Siemens Energy shareholder.
  • We offer our employees the opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity.
  • The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, various attractive programs and learning materials are available for this purpose.
  • In relation to the "compatibility of family and work", we have a wide range of offers, e.g. flexible working time models, childcare places at many locations, the possibility of trial part-time work or even a sabbatical.
We value equal opportunities and welcome applications from people with disabilities.
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