Über die Aufgabe
Standort
China
Shanghai
Shanghai
Unternehmen
Siemens Energy Co., Ltd.
Organisation
Gas Services
Geschäftsbereich
Service China
Vollzeit / Teilzeit
Vollzeit
Erfahrungsniveau
Experienced Professional
A Snapshot of Your Day
You will be responsible for leading and managing the Distributed Field Service team for MGT, SGT, and AGT product line in region China. This role involves strategic planning, team leadership, and ensuring the delivery of high-quality services to customer.
This is an exciting opportunity for a results-driven individual to take on a leadership role within our organization and make a significant impact on our service delivery and customer satisfaction. If you are passionate about delivering exceptional service and driving operational excellence, we encourage you to apply for this position.
How You’ll Make an Impact
The specific responsibilities and deliverables associated with this role.
• Lead and manage the Distributed field service teams to ensure high levels of customer satisfaction and operational excellence.
• Foster a positive EHS and Quality culture in Field Service and within partner and customer.
• Tooling strategic forecasting, CAPEX planning, localization, and maintenance.
• Develop and implement service strategies and initiatives to drive customer retention and growth. Ensure to delivery of high-quality services to customer.
• Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
• Collaborate with cross-functional teams to ensure integration of service delivery processes.
• Provide leadership, guidance, and support to the service team to foster a positive and productive work environment.
• Develop and maintain strong relationships with customers, suppliers, and internal teams.
• Oversee the recruitment, training, and development of service team members to ensure a skilled and motivated workforce.
• Prepare regular reports on service performance and team activities. Analyze operation data to identify trends and areas for improvement.
What You Bring
• Bachelor / Master of Engineering (Mechanical, Electrical and Process), or a related field.
• Fluent English speaking / writing for daily communication and reporting.
• Proven experience in a leadership role within a service or operation environment.
• Strong understanding of service management principles and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to effectively lead and motivate a diverse team of service professionals.
• Demonstrated ability to drive continuous improvement and innovation within a service organization.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 99,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.