Technical Clarification Specialist

關於職位

地點
UNITED STATES OF AMERICA
Florida
Orlando
遠程辦公或者公司辦公
僅公司/現場辦公
公司
Siemens Energy, Inc.
組織
Gas Services
業務單位
Central
全職/兼職
全職
經驗等級
高級專業人士

Technical Clarification Specialist, Gas Turbine

A Snapshot of Your Day (position overview)

As a member of the Technical Clarification team, you will provide technical clarification of Gas Turbine spare parts to internal customers, supporting offers, orders, and outage planning for our Central Service Business. Using existing databases and your expertise, you will enhance data quality, improve processes, and address technical challenges to ensure accurate parts data. By collaborating with global teams across sales, project management, engineering, procurement, and suppliers, you will meet critical parts demands, promote operational success, and improve service standards. In this role, your proactive attitude and problem-solving skills will make a meaningful global impact on our business.

How You’ll Make an Impact (responsibilities)

  • Provide technical clarification of Gas Turbine spare parts and spare parts lists to support our Service Business parts quoting, ordering, and logistics processes, proactively focusing on improving SE’s response time to customers.
  • Identify correct orderable parts, find alternatives, locate material master numbers, and assist with material master data updates.
  • Support/drive critical/short-term outage demands from site (trouble shooting).
  • Ensure sustainable data quality by capturing knowledge and updating systems of record.
  • Collaborate with colleagues and teams across SE such as Sales, Project Management, Engineering, and Procurement teams to resolve parts data quality issues.
  • Analyze requests for potential improvements and drive process changes and/or automation projects to realize improvements, including to departmental improvement processes, support cultural transformation, and drive adoption of new ways of working within diverse teams.

What You Bring (requirements)

  • Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field (preferred), or equivalent experience in a similar role (e.g., Field Service Engineer, Commissioning Engineer).
  • Minimum 5+ years of experience in product design, service engineering, or order management, 8-10+ years preferred. Candidates with additional experience may qualify for a higher level. Experience across advanced Gas Turbine product lines (5000F, 8000H, 9000HL) is preferred.
  • You are proactive problem solver with an organized approach, who demonstrates initiative, asks questions, and communicates ideas clearly to support team objectives.
  • Proficiency in English, with the ability to effectively convey ideas through writing and speaking. German proficiency is a plus. Excellent collaboration skills to thrive in a multicultural team environment while also able to work independently.
  • Proven experience managing technical data sources, such as material masters, supersedure logic, bill of materials, configuration structures, and drawings, with proficiency in IT tools like SAP PD2, PCM, and MS Office 365. Proficiency with Snowflake, Tableau or Alteryx a plus.
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave

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