Siemens Energy
我們基於創新技術以及實現想法的能力,支援客戶迎向更永續的世界,為社會注入活力。我們在全球擁有近 94,000 名員工,塑造當今和未來的能源系統。
Transformation of Industry
憑藉強大的工業客戶基礎、全球網路、多樣化技術和綜合項目執行能力,西門子能源努力實現工業領域脫碳,並實現工業流程可持續轉型。
關於職位
A Snapshot of Your Day
We are seeking an experienced and dynamic Regional Field Service Manager to lead and manage field service operations across region Europe for our compressor business, this includes normal Service activities, Modification and Upgrades and New compressor installations.
The successful candidate will be based in United Kingdom and possesses a strong technical background in compressors & compressor operations, excellent leadership capabilities, and a customer-focused mindset to drive operational excellence and Field Service growth in the region.
How You’ll Make an Impact
- Oversee and manage all field service activities across Europe, including installation, commissioning, maintenance, troubleshooting, of compressor installations.
- Lead and support a regional team of field service engineers.
- Ensure service quality, customer satisfaction, and compliance with safety and regulatory standards.
- Develop and execute service strategies to improve performance, customer loyalty, and revenue.
- Coordinate with regional sales and operations teams to align & forecast field activities with broader business goals.
- Build strong relationships with customers, partners, and internal stakeholders to identify service opportunities and provide technical support.
- Monitor and report on service KPIs, team performance, and regional service trends.
- Drive continuous improvement and training initiatives for the service team.
What You Bring
- Bachelor's degree in engineering or technology, business administration, or a related field.
- 10+ years of relevant experience in service businesses (field service, repair operations, customer technical support) or equivalent.
- Possesses and demonstrates a high degree of tact and professionalism and being capable of interacting with management peers, shop personnel and clients.
- Strategic problem solver with the ability to translate business goals into actionable operational initiatives.
- Strong analytical skills with the ability to assess training needs, evaluate current process and procedural effectiveness, and drive data-driven decision-making.
- Strong understanding of turbo & reciprocating machinery principles, operations, and maintenance practices.
- Ability to manage multiple assignments and experience at establishing priorities.
- High attention to detail, strong organizational skills, ability to work under time constraints, good people skills, and a high degree of initiative.
- Travel, as required both regionally and internationally, will be between approximately 10 - 25%.
- Fluent in English; knowledge of additional regional languages is a plus
Preferred Experience
- Previous work with a global compressor OEM or similar industrial equipment manufacturer.
- Offshore experience.
- Familiarity with regional regulatory requirements and safety standards.
- Experience with ERP/service management systems (e.g., SAP, Salesforce)
About the Team
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.