Siemens Energy

A Snapshot of Your Day

The role involves acting as a technical consultant to various teams and providing prompt technical responses to resolve SGT-800 operational issues, ensuring equipment reliability and safety. Additionally, it involves supporting other business functions, handling customer complaints, and providing hands-on service and fixing issues, with occasional travel required.

How You’ll Make an Impact

• Act as technical consultant to end customer, project teams, field services team, marketing & sales team etc.
• Provide prompt technical responses to resolve Customers’ SGT-800 operational and technical issues, in order to keep our Customers’ equipment operating reliability and safely.
• Answer Customers’ calls during office hours (ie 8am to 5pm), and provide solving recommendations, to help Customer resolve urgent technical issues (ie to get the SGT-800 gas turbine up and running as soon as possible after a unit trip, with back-up support from both local engineering resources and engineering team from headquarter.)
• Liaise with Product Competency Center (PCC) in Sweden, to seek further support if technical issue cannot be resolved regionally.
• Identification of complaints from customer and bring up it through appropriate channels.
• Support Remote Diagnostic Center and on-site Siemens Energy Field Service Engineers, with solving advice, and commissioning guidance.
• Support other functions in the business (eg Sales, Logistics, etc) in any technical issues related to the SGT-800 gas turbine that may arise, such as product presentation, Mods & Ups scope clarification, and assist in custom clearance technical queries when importing spare parts.
• Support Modifications & Upgrades team to identify new opportunities from technical recommendations provided to the customer.
• Supports Long Term Program (LTP) project teams with customers’ technical queries, and ensuring all technical issues are properly defined, well-coordinated, driven, followed-up, completed and logged in Salesforce.com.
• Assist Project Team during planning and execution.
• Be updated on Customers’ machines, its data (EOC/EOH) and history, with follow-ups and reporting of any deviations (between contract and actual outcome) to the Contract Owner.
• Assists in the contract technical specifications and ensure Engine Life are followed, and report on the project’s technical results.
• Write fact-based technical reports and statements with high level of proficiency in English.
• Provide hands-on service and solving as required. At times, this will require traveling to site (around 30% of the time).
• Assist in the training of Company and Customer personnel.
• Capable and willing to assist the Regional Technical Support Manager in special projects and improvement initiatives.

What You Bring

• Degree or equivalent experience in Engineering related field.
• Minimum of 4 years’ experience working with Rotating Machinery (including Commissioning activities.)
• Experience working on Siemens Energy SGT-800 Gas Turbines.
• Good understanding of operations of gas turbine and their associated auxiliary systems, such as air filtration, acoustic packages, lube oils systems, fuel gas systems and other auxiliary systems.
• Essential to have good understanding of SGT-800 electrical/instrumentation/control systems including hardware design, power distribution, networking, electrical wiring (internal to UCP and Cross site cables), and/or SIMATIC PCS7 controls system.
• Ability to work as a great teammate and give to the success of the team.
• Ability to communicate technical solutions and exchange ideas effectively and concisely in both Thai and English, both verbally and in writing.
• Ability to initiate ideas to resolve complex issues into practical engineering solutions.
• Willingness to travel to customer sites for customer meetings and presentations, and possibly participate in safety discussions.
• Full working rights in Thailand.

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Develop technical sales skills that provides SE management exposure to your successes and accomplishments
• Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture
• Provide flexible and hybrid working arrangement!
• Readily available learning platform to support your learning growth!

Your opportunities for personal growth

• You will go through a comprehensive training course with experienced Commissioning Engineers, both classroom-based and on-the-job, which focuses on GT operations, control systems and troubleshooting activities.
• Siemens Energy is a diverse company with many global roles and career opportunities.
• Hone technical expertise in rotating equipment through solving complex machinery issue.
• Develop business-acumen through engaging end customer to resolve equipment technical issues to meet their business needs.
• Improve interpersonal skill through cross department interactions.

Jobs & Careers: https://jobs.siemens-energy.com/jobs