Siemens Energy

A Snapshot of Your Day

You will provide technical and operational support related to equipment within a Siemens Energy (SE) Medium Gas Turbine (SGT-800) Package. This position involves direct engagement with End Customers (within Asia Pacific Region), Third Party Vendors, Field Service team, Marketing & Sales team, Product Competency Center (in Sweden) and Project Management (AP and Sweden) teams, in the resolution of equipment and/or operational problems.

How You’ll Make an Impact

Service Project / Contract Support

• Support service project team with customer related issues, being the main technical representative interfacing with customers, suppliers and project teams. Ensure all technical issues are properly defined, well-coordinated, driven, followed-up, completed and logged in Salesforce.com.
• Leads the technical part of selling and / or delivering service (defining the technical scope and activities, back-office during inspection and handling non-urgent customer issues). Ensures this is in accordance with the contract's documents, applicable processes, and regulations.
• Be updated on customers’ machines, including core-close peripherals, its data (EOC / EOH) and history, with follow-ups and reporting of any deviations (between contract and actual outcome) to the contract owner.
• Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
• Contributes to / Conducts quality improvement activities related to the core business.

Product/Technical Support

• Provide prompt technical response to resolve customers’ equipment-related operational technical issues, and to support customers in the safe operations of their equipment. Liaise with Product Competency Center (PCC) to seek further support if technical issue cannot be resolved regionally.
• Support Remote Diagnostic Center and on-site Siemens Energy field service engineers with troubleshooting, mechanical and commissioning guidance.
• Support other functions in the business unit, e.g. Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify Mods & Ups scope, and help with customs clearance when importing spare parts.

Business responsibility

• Support Mods & Ups team to identify new opportunities from technical recommendations provided to the customer.
• To ensure that work is carried out within the framework of the cost budget and given time schedule and that it is characterized by high quality; also, to ensure that feedback is given concerning any non-conformances to the markets and engineering departments concerned.

What You Bring

• Degree/ Diploma in Engineering related discipline
• Minimum of 4 years’ experience working with Rotating Equipment’s (Mechanical Support/Commissioning)
• Experience working on Siemens Energy Gas Turbines or other OEM Gas Turbines
• Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
• Full working rights in Thailand

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Check out this video to learn more about our Gas Service business https://www.siemens-energy.com/global/en/offerings/power-generation.html

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. 

Check out this video to learn more about Siemens Energy: https://bit.ly/3hD9pvK

Rewards/Benefits

• Opportunity to work on a variety of innovative projects and engage in an exciting environment on challenging projects in the energy industry.
• Strong professional support and working with colleagues around the world.
• Opportunities to work in a real multinational corporate environment with professional and executives.
• To be part of a growing function with a dynamic, informal, and inspiring working environment in a position that entails a large responsibility.

Check out this video to learn more about Siemens Energy: https://bit.ly/3hD9pvK

Jobs & Careers: https://jobs.siemens-energy.com/jobs