Siemens Energy

A Snapshot of Your Day 

As a Customer Technical Support and Remote Diagnostic Engineer for our small gas turbine (SGT) fleet in North America, you will provide technical support for the region!  You will interact daily with external customers, Application Engineering, Program Management, and Field Service. Your location is Orlando, Florida.

How You’ll Make an Impact 

• Develop Service-engineered solutions to meet product line requirements for small gas turbine (SGT 100-400) service and outages.
• Provide 24/7 operational service help desk support for our Region North America Small Gas Turbine (SGT) customers.  Actively collaborate with the global SGT Technical Support to provide comprehensive customer solutions.
• Daily monitor RNA SGT fleet by analyzing operating data through STARMS preventing and predicting possible malfunctions in the equipment, avoiding downtimes and breakdowns.  This monitoring will result in providing SalesForce notifications, creating monthly customer reports, and collaborating with the Program Management group and Application engineering group to provide engineered solutions.

 

What You Bring

• A bachelor’s degree (or foreign degree equivalent) in Engineering is preferred.
• 5+ years of experience with gas turbine engine operation in power generation and mechanical drive applications.
• Experience with small gas turbines (Lincoln units), along with a strong background in rotating machinery, control methods, and auxiliary components is preferred.
• Proficiency in control systems (Siemens PCS7, Allen Bradley), and overall digital literacy is required, with experience in auxiliaries and package design related to SGT being desirable.
• Strong problem-solving skills, attention to detail, and the ability to work remotely (internally and externally) are essential, along with effective oral and written communication skills; approximately 5% domestic travel is required.

About the Team

Gas Services – RNA Distributed Technical Support

The SGT Technical Support Team comprises a multidisciplinary group of subject matter experts specializing in mechanical systems, electrical engineering, and control technologies. This team provides comprehensive operational support across the North America fleet, facilitating the execution of scheduled maintenance, responsive corrective actions, and strategic system upgrades and modifications to ensure optimal asset performance and reliability.

About the Team

 

The Small Engine Business has a legacy dating back seventy years with our core product being the power plant for the original Lockheed Martin C-130 Hercules transport that first flew in 1953. The Small Engine Business continues to evolve with ongoing multi-million-dollar R&D programs that will ensure the product will be in service in fifty years’ time.

 

With a solid history and even brighter future, there has been no better time than now to join this small, entrepreneurial team in Indianapolis.

 

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. Check out this video to learn more about our Gas Service business:

 

https://www.siemens-energy.com/global/en/offerings/power-generation.html

 

Who is Siemens Energy?

 

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

 

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

 

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

 

Rewards/Benefits

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave
• Hybrid work schedule

 

https://jobs.siemens-energy.com/jobs