Service Coordinator (Controls & Digitalization)

关于职务

Location
澳大利亚
New South Wales
法律主体
Siemens Energy Pty. Ltd.
组织机构
Gas Services
业务部门
Service Asia Pacific
全职/兼职
全职
经验水平
高级专业人士
A Snapshot of Your Day

We currently have an opportunity for a Service Coordinator to join our rapidly growing team based in Sydney. The Service Coordinator is responsible for handling service contracts, operational support and develop business to achieve service business targets. We are looking for a self-motivated, dynamic, open minded and innovative colleague, dedicated to driving our Controls & Digitalisation Service Growth.

How You’ll Make an Impact
  • Support the Service Operations Manager to secure service orders and service agreements.
  • Optimally driving service improvements across the different service operational portfolios.
  • Handle spare parts order processing, packaging and deliveries and maintain training facilities and equipment if required.
  • Provide data as requested for any reports to assist management in decisions pertaining to customer satisfaction, sales marketing, engineering, quality control, support, and employee satisfaction.
  • Planning and administration of preventative maintenance and proactive onsite visits to ensure work is conducted in an appropriate manner.
  • Coordinate service contracts and small service projects and achieving or improving the gross margin.
  • Handle customer energy portal for assets, equipment and service contract entitlements, including customer complaints or concerns quickly and expertly to maintain good customer relationships and ensure customer satisfaction.
What you bring
  • At least 4 years’ experience in operation management or I&C sales.
  • Project experience with plant realization engineering and services and knowledge of Siemens Energy DCS T3000 will be a plus.
  • Ability to travel to customer sites across Australia and New Zealand from time to time.
  • Strong competence in using IT Tools such as: Microsoft office suites, SAP, Salesforce, Various other applications as defined by the organisation.
  • Engineering degree or equivalent experience/experience in energy industry preferred.
  • Familiarity or experience with Siemens Control Systems, PLC’s or SCADA systems preferred.
About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits
  • Develop your technical and soft-skills working with cross-functional teams
  • Tackle a higher level of technical and leadership responsibilities within local and regional teams
  • Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform