Siemens Energy

A Snapshot of Your Day

This role is a replacement to ensure business continuity for the management of Long-Term Programs (LTP) within the Gas Services Project Management team for South America. The position is critical for facilitating a smooth transition from a retiring expert and for actively improving customer satisfaction with a key client, Ambar, who has been a consistent NPS detractor. To address these objectives, the role is structured around three core areas: comprehensive LTP contract and customer management, diligent project planning and execution, and rigorous financial and performance oversight. These areas ensure the fulfillment of contractual obligations, the identification of new business opportunities, and the direct remediation of client relationship issues. Given the focus on expert-level project management and customer recovery, the ideal candidate will possess extensive experience in the power generation sector, particularly with rotating equipment. A proven track record in managing complex, high-value projects, coupled with strong financial acumen and exceptional customer-facing communication skills in both English and Portuguese, is essential for success.

How You’ll Make an Impact

• Act as the primary customer contact for Long-Term Program (LTP) contracts, ensuring strong partnerships and customer satisfaction, particularly addressing NPS detractors like Ambar.
• Develop and implement action plans to enhance customer satisfaction and advise on technical solutions for power generation unit operations and maintenance.
• Collaborate with sales teams to identify new business opportunities, including extra work and scope expansions beyond existing contracts.
• Plan and coordinate outages with customers and internal teams, ensuring adherence to project schedules and resource plans.
• Manage financial aspects of LTP contracts, including budgeting, forecasting, and monitoring key performance indicators like unit availability and project margin.
• Prepare and present financial status reports to senior management and oversee the invoicing process for accuracy and timeliness.

What You Bring

• Project Management Professional (PMP)
• Bachelor's degree in Engineering, Business Administration, or a related field.
• Minimum of 8+ years of experience in project management, specifically within the power generation or heavy rotating equipment services industry.
• Demonstrated experience in customer-facing roles managing complex, high-value service contracts.
• Working fluency in both English and Portuguese (verbal and written) is mandatory.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With ~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards/Benefits

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• Parental leave
• Opportunity to work with a global team
• Additional rewards based on your country will be further discussed with the hiring team

https://jobs.siemens-energy.com/jobs