Siemens Energy
我们拥有创新技术,我们拥有将想法变成现实的能力,我们帮助客户向更加可持续的世界转变,以此“为社会注入活力”。我们在全球拥有近 9 万名员工,共同塑造现在乃至未来的能源体系。
Gas Services
凭借技术、解决方案、服务和脱碳,实现低排放发电。无论是传统发电还是可再生能源发电,西门子能源都能够通过创新技术和升级改造服务,不断提升能源资源的利用效率,助力实现能源转型。
关于职务
A Snapshot of Your Day
As a Field Service IT Operations Coordinator, you will play a critical role in ensuring that business needs across the Field Service organization are met through effective coordination with IT service groups. You will handle device lifecycle activities, be responsible for mobile asset logistics, and facilitate communication between business partners and IT teams. This role is business-focused and does not involve technical troubleshooting. Operating from Orlando, you’ll help streamline operations and improve service delivery through proactive planning and team member engagement.
How You’ll Make an Impact
- Coordinate device refreshes and deployments by aligning business schedules with IT availability, minimizing operational disruptions.
- Facilitate procurement and logistics for computing devices and mobile assets, ensuring timely delivery and proper documentation.
- Serve as the primary liaison between Field Service teams and IT groups to communicate business requirements and track service fulfillment.
- Maintain and update process documentation and user guides; identify gaps and collaborate with partners to develop new resources.
- Supervise mobile hotspot inventory and usage tracking, coordinating with internal teams for reassignment and corrections.
- Organize and lead regular meetings with IT and business partners to review feedback, upcoming needs, and process improvements. Provide exemplary customer service by advising, assisting, raising concerns appropriately, and ensuring thorough follow-up with internal partners.
What You Bring
- Bachelor’s degree in Business Administration, Operations Management, or related field, or Associate’s degree with 4+ years of experience in business or service operations, logistics, or IT service coordination, preferred.
- Strong organizational and communication skills with the ability to lead multiple priorities across departments.
- Familiarity with asset tracking systems and enterprise communication tools (e.g., Microsoft 365, ServiceNow, EnergyNow).
- Proactive mentality with a focus on stakeholder engagement, process improvement, and operational efficiency.
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
- Career growth and development opportunities; supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
https://jobs.siemens-energy.com/jobs
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