Siemens Energy

How to contribute to our vision

As a Field Service Engineer specializing in Instrumentation & Control (I&C), you will provide expert technical service and advice to customers in the power generation and refinery sectors. This role is central to our service operations, involving on-site and remote commissioning, installation, testing, and maintenance of complex I&C systems. You will be a key technical point of contact, ensuring the reliability and performance of critical industrial equipment. The core responsibilities include performing both preventive and corrective maintenance, executing hardware and software updates, and troubleshooting system issues to minimize downtime. You will be tasked with identifying and correcting complex problems during system start-up, optimizing project-specific control sequences, and assessing system faults. This requires a deep understanding of overall I&C system concepts and hands-on experience with field instrumentation. Beyond technical execution, this position plays a vital role in building and maintaining strong customer relationships. You will act as a trusted advisor, researching and recommending equipment upgrades that meet customer needs and training them on product features. By providing exceptional service and technical guidance, you will help secure future business and uphold our reputation for excellence in the controls and digitalization space.

What You Need To Make a Difference

• 60% On-Site & Remote Service
  • Perform preventive and corrective maintenance on I&C systems at customer sites and via remote access.
  • Execute software and hardware updates to ensure system integrity and performance.
  • Diagnose, troubleshoot, and resolve complex technical faults in power plant and refinery environments.
  • Identify and correct issues associated with equipment start-up and commissioning phases.
• 30% System Implementation & Optimization
  • Conduct the installation, commissioning, and testing of I&C products and equipment.
  • Contribute to the overall I&C system conception and design for specific projects.
  • Optimize project-specific control sequences and logic according to operational procedures.
  • Manage and configure field instrumentation to ensure accurate data acquisition and control.
• 10% Customer Consultation & Support
  • Develop and maintain strong, long-term relationships with customers to foster loyalty and secure future business.
  • Research, evaluate, and recommend new products or equipment upgrades to meet evolving customer needs.
  • Provide technical training to customers on the features and operation of purchased equipment.
  • Act as a primary technical advisor for customer inquiries and implementation challenges.

Education

• Bachelor's degree in Electrical Engineering, Mechatronics, Control and Automation, or a related technical field.
• Equivalent practical experience (typically 3-5 years) in field service for industrial I&C systems may be considered.

Skills

• Technical Proficiency
  • Instrumentation & Control (I&C) Systems
  • Field Instrumentation
  • Hardware/Software Systems
  • Commissioning
  • Preventive Maintenance
• Problem Solving & Analysis
  • Troubleshooting
  • Fault Assessment
  • Analytical Skills
• Customer Engagement
  • Customer Relationship Management
  • Technical Consultation
  • Influencing Skills