Despre rol
How You’ll Make an Impact
- Support day by day of regional clients with Technical inquires related to outages in sync with local and PL Technical Support Group.
- Participate in outages preparation meetings and support local outages' execution.
- Participate in customers meetings upon required by Field Services or Project Management Group
- Technical clarification on inspection scopes (Activities, tools, schedule, resources, etc.) with customer both internals and externals.
- Create and follow-up SFDC cases with operational/mech support.
- Fault Reports creation during major events.
- Spare Parts definition for crafting selling Opportunities.
- Tools and Instrument support for regional Siemens.
- Processes and way of working clarification to regional Siemens and Sweden Product Competence Center.
- Day to day customer care and tech inquiries from Customer. (pre / during / post outages and in normal operations)
- Service Bulleting process clarification and preliminary scopes.
- Support Product Competence Center for solving tech questions and interaction with region and customer.
- Eventually support as Application Engineer schedule outages when requested by AE PL Team.
What You Bring
- University Degree or equivalent experience in Electrical or Mechanical Engineering
- Professional Experience 5 years in Thermal Power Plants positions.
- Technical Knowledge: Gas Turbines, IT tools.
- English/Spanish, at professional working proficiency level.
- Soft Skills results focused, Customer happiness oriented, multicultural approach.
About the Team
We are a highly qualified team of engineers, in contact with global teams, providing Customer Solutions for Latin America Region.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Career growth and development opportunities
- Supportive work culture and a healthy work- life balance
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- Savings Fund
- Above the law benefits
- Family building benefits
- Parental leave
- Competitive base salary
- Annual performance bonus
- Competitive total rewards package
- Parental leave
- Contribute to our social responsibility initiatives.
- Diversity and inclusivity focused.