Sobre a função
Local
Austrália
New South Wales
Sydney
Empresa
Siemens Energy Pty. Ltd.
Organização
Grid Technologies
Unidade de negócio
Service
Período integral/meio período
Full-time
Nível de experiência
Experienced Professional
A Snapshot of Your Day
The Field Service Technician is responsible for providing on-site technical support, operations, maintenance, and repair services for our clients. This role involves troubleshooting and resolving technical issues, performing operations incl. routine maintenance, and ensuring customer satisfaction through effective communication and service delivery.
How You’ll Make an Impact
1. System Operations:
o Perform day to day activities as per our client’s operational processes.
o Switching of LV/MV/HV equipment
o Following lock out/tag out procedures
2. Technical Support and Troubleshooting:
o Diagnose and troubleshoot technical issues with equipment and systems.
o Perform repairs and maintenance tasks to ensure optimal performance.
o Provide technical support and guidance to clients on-site.
3. Installation and Commissioning:
o Install and commission new equipment and systems according to specifications.
o Conduct testing and calibration to ensure proper functionality.
o Provide training to clients on the operation and maintenance of new equipment.
4. Preventive Maintenance:
o Perform routine preventive maintenance on equipment and systems.
o Identify potential issues and take proactive measures to prevent breakdowns.
o Maintain accurate records of maintenance activities and service reports.
5. Customer Interaction:
o Communicate effectively with clients to understand their technical needs and concerns.
o Provide timely updates on service progress and any necessary follow-up actions.
o Ensure high levels of customer satisfaction through professional and courteous service.
6. Documentation and Reporting:
o Maintain detailed and accurate records of service activities, including work orders, service reports, and parts used.
o Provide feedback and recommendations to improve service processes and procedures.
o Ensure compliance with company policies and industry standards.
7. Health and Safety:
o Adhere to all health and safety regulations and guidelines during service activities.
o Conduct safety inspections and risk assessments on-site.
o Report any safety incidents or hazards to the Field Service Manager.
What You Bring
· Education:
o Australian Electrician
· Experience:
o Minimum of 5 years of experience in field service or a related technical role.
o Experience with [specific equipment or systems relevant to the job] is a plus.
- Product experience preferred
- Switching Products (Gas/Air Insulated Switch Gears)
- Transformer
- AC/DC Distribution Panels (Low and Medium Voltage)
- Auxiliary Systems (e.g. Cooling Systems, Lubrication Systems)
- Control & Protection Systems (preferably Siemens/Siemens Energy SIMATIC product family e.g. PCS7, TDC, T3000 and the like)
- Generators (preferred but not mandatory)
· Skills:
o Strong technical knowledge and troubleshooting skills.
o Excellent problem-solving abilities.
o Effective communication and interpersonal skills.
o Ability to work independently and as part of a team.
o Proficiency in using diagnostic tools and service management software.
· Certifications:
o Relevant technical certifications,
o Preferred Australian electrical license holder.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Grid Technologies
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Check out this video to learn more about our Grid Technologies business https://www.siemens-energy.com/global/en/offerings/power-transmission.html
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Check out this video to learn more about Siemens Energy: https://www.siemens-energy.com/employeevideo