Siemens Energy

A Snapshot of Your Day

This role involves analyzing and troubleshooting hardware, software, and process-related issues, performing preventive maintenance, and ensuring customer satisfaction through technical support and training. It requires strong product and system knowledge, proficiency in English, and excellent negotiation and presentation skills, with at least 2.5 years of relevant experience.

How You’ll Make an Impact

• Analysis of errors/failures (HW, SW, technological and/or process problems)
• Communication with and/or escalation to central service as needed (at the regional level, Siemens globally, etc.)
• Equipment/device training, independent troubleshooting and repair of equipment/devices
• Preventive maintenance
• Pre-sales (if possible)
• Training/education/technical consulting for customers
• Ensuring customer satisfaction
• Commissioning of products/devices/equipment (at the customer's request)
• Post-sales
• Compliance with legal regulations and rules (e.g., occupational safety)
• Other tasks as directed by the immediate supervisor, senior manager, director, or management

What You Bring 

• 2.5 years of relevant experience
• Knowledge of products, and programming language knowledge if needed
• Knowledge of systems and equipment
• Proficiency in English, both spoken and written (technical terminology)
• MS Office proficiency
• Negotiation and presentation skills

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With 96,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. 

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. 

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo  

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• The opportunity to engage in an exciting environment on meaningful projects
• Career development opportunities
• Supportive work culture
• International environment
• Flexible working times
• Home office opportunity
• And more!