Siemens Energy

A Snapshot of your Day

The Service Consultant will be an integral part of the service business team, working in tandem with Gas Service Client Managers who own customer relationships. The role involves developing strong relationships with customers, providing expert advice, and being the go-to person for all service-related inquiries in Saudi Arabia.

How You’ll Make an Impact

• Collaborate closely with Gas Service Client Managers to understand customer service needs and requirements.
• Serve as a bridge between customers and Gas Service Client Managers, ensuring seamless communication and service delivery.
• Provide expert consultation on our range of services, assisting customers in making informed decisions.
• Facilitate the development of service strategies that enhance customer satisfaction and contribute to business growth.
• Maintain accurate records of customer interactions, transactions, feedback, and complaints.
• Address customer complaints with professionalism, providing resolutions that maintain the company's reputation for excellent service.

What you Bring

• Bachelor's degree in a related field or equivalent experience.
• Proven experience in a customer-facing role, preferably within the service industry.
• Strong understanding of the service business landscape in Saudi Arabia.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and collaborate with Gas Service Client Managers.
• Fluent in Arabic and English to effectively communicate with customers and internal teams.
• Strong problem-solving skills and the ability to think strategically.
• Proficient in Microsoft Office and other relevant computer applications.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. We value equal opportunities and welcome applications from people with disabilities.