Client Service Manager (CSM)

Over de functie

Locatie
UNITED STATES OF AMERICA
California
Rancho Dominguez
Bedrijf
Siemens Energy, Inc.
Organisatie
Transformation of Industry
Bedrijfseenheid
Compression
Voltijd/deeltijd
Fulltime
Ervaringsniveau
Experienced Professional
A Snapshot of Your Day

Lead the costs, scope and schedule of repair projects in execution at the Los Angeles Service Center located in Rancho Dominguez. Publish inspection reports and prepare proposals for the repair of steam turbines, centrifugal and reciprocating compressors, unloader valves, and related turbomachinery equipment. Serve as the direct point of contact for clients while repairs are ongoing at the service center. Work alongside a team of mechanics, machinists, welder, repair engineer, and other project managers to support the repair of critical turbomachinery equipment. Customers include oil refineries, chemical plants, power plants, universities, hospitals, and food processing plants.

How You’ll Make an Impact

  • Manage the costs, scope, and schedule of repair and machining projects at the Los Angeles Service Center. Build inspection reports and repair proposals for overhauling turbomachinery equipment. Review bills of materials and technical drawings to compile list of replacement parts as result of Repair Engineer directions.
  • Serve as clients’ direct point of contact at the service center. Interpret customer maintenance and repair specifications and requirements to technical personnel for maintenance, repair and overhaul of equipment.
  • Review contractual terms and conditions for service specifications. Support shop personnel for the execution of inspection and repair activities. 
  • Provide concise and descriptive work instructions to the shop floor for all repair and factory technical specifications. Prepare and deliver project documentation and progress reports for internal and external customers. Support and maintain Lean implementation projects.
  • Closely supervise ongoing job-costs to ensure close alignment to costs, scope, and schedule to realize project completions within the budgeted hours and total costs.
  • Assist with and support various Safety & Quality projects within the Service Center; Safety is very important to our Team – it is everyone’s duty to work safely, and with a Quality mentality as We Energize Society. It is imperative to promptly report any unsafe conditions and provide suggestions for continual improvement.
What You Bring 

Minimum education & experience requirement must be listed here. Preferred education & experience can be listed after required. Bullets should be limited here as well, however, I can write a few brief statements if needed.

Bachelor’s degree in business or engineering is highly preferred. Minimum of 5 years’ combined experience and proven project management performance is acceptable in lieu of degree.

For equivalency, minimum 5 years must be actively working projects in manufacturing and/or repair and overhaul within industrial environment. Project Management certification is preferred.

Experience with repairs of rotating and reciprocating equipment (ie. steam turbines, centrifugal compressors, reciprocating compressors, and unloader valves) is preferred.

Proficient with MS Word, Excel, Power Point, Project, Outlook; and SAP and Concur. Also having the ability to interpret shop work instructions and manufacturing technical drawings is required.

Must adapt to fast-paced environment; occasional overtime may be needed to support outages.

Experience working in an organization dedicated to Health, Safety, and Quality. Strong and upbeat work ethic, pursuing excellence, and achieving high-quality standards.

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

This job is based in Rancho Dominguez, California. Siemens Energy offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position in Rancho Dominguez, California is $90,000.00– $120,000.00

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications

About the Team

Transformation of Industry

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Check out this video to learn more about Siemens Energy: https://www.siemens-energy.com/employeevideo

https://www.siemens-energy.com/global/en/home/products-services/service/compression-repair.html

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

Career growth and development opportunities

Encouraging work culture

Company paid Health and wellness benefits

Generous PTO plan, paid holidays, and floating holidays/diversity days!

401K savings plan with company match up to 6% of employee contribution!

Parental leave

https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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