Service Application Engineer

役割について

勤務地
タイ
Krung Thep Maha Nakhon
Bangkok
在宅勤務 又は 事務所勤務
ハイブリッド勤務(在宅勤務/事務所勤務)
会社
Siemens Energy Limited
組織
Gas Services
部署
Service Asia Pacific
フルタイム/パートタイム
フルタイム
経験レベル
熟練者 上級

A Snapshot of Your Day

The SGT 800 fleet is growing, and now we need to expand our engineering team that delivers preventive maintenance for our products. Our technical support and close collaboration with our customers worldwide, is critical for achieving high availability, reliability, and a satisfied customer.

This position offers a complete overview of the SGT-800 i.e., Core Engine as well as the Auxiliaries.

Don’t miss this opportunity to become the technical front figure in all the technical fields: Control, Electrical, Instrument, Mechanical Engineering etc.

How You’ll Make an Impact

Outage Planning

  • Preparation of technical scope (activity lists, BOM etc.) for planned inspections for our SGT 800 customers with “Long Term Program” (LTP) contracts.
  • Lead, co-ordinate and/or implement the technical activities to deliver preventive maintenance to our customers.
  • Derive technical feedback to quotes for upselling and conduct technical risk assessment for the upsell scope. This is done in consultation with other functional teams.
  • Responsible for the update of product data in IT systems after inspections.
  • Maintain updated understanding on customer’s gas turbine units including core engine information (operating cycle/operating hours) and history.
  • Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
  • Follow up and report deviations between contract and actual outcome to the contract owner.
  • Define, coordinate, drive, follow up and complete technical issues within the project (raise case in SFDC).
  • Be the project’s technical representative as well as the link to the technical organization. Responsible for technical issues before, during and after meetings with customers, suppliers, and project teams.

Product/Technical Support

  • Provides prompt technical response to Customer to keep our customer equipment operating safely.
  • Liaises with global engineering teams/guide to seek further support if technical issue cannot be resolved regionally.
  • Defines and assesses technical risks, if necessary, in consultation with other technical functions.
  • Feedback from site to standard and service design/development department regarding design issues.
  • Support other functions in the business unit, e.g., Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify mods & ups scope and help with customs clearance when importing spare parts.

Business responsibility

  • Have a financial awareness in / about the project.
  • Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
  • Capable and willing to assist the Head of Distributed Technical Support in special projects and improvement initiatives.
  • To ensure that work is carried out within the framework of the cost budget and given time schedule with high standard of quality.
  • Willingness to travel to customer sites (approximately 30%).

What You Bring

You have commissioning or installation experience of SGT 800 turbines.

  • Or have a solid technical background relevant for Gas Turbine Engineering. It can be a technical degree (Bachelor or Master of Science or equivalent experience in Control/Mechanical/Electrical Engineering), or Gas Turbine work experience.
  • Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
  • Ability to work as a great teammate and contribute to the success of the team.
  • Good verbal and written communications skills in English and Thai.
  • Ability to initiate ideas to resolve complex issues and improve work processes.
  • Comfortable with working in several IT systems.
  • Interest in process improvement is a benefit, as this is one of our focus-areas.

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
  • Develop technical sales skills that provides SE management exposure to your successes and accomplishments
  • Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture
  • Provide flexible and hybrid working arrangement!
  • Readily available learning platform to support your learning growth!

Your opportunities for personal growth

  • You will go through a comprehensive training course with experienced Commissioning Engineers, both classroom-based and on-the-job, which focuses on GT operations, control systems and troubleshooting activities.
  • Siemens Energy is a diverse company with many global roles and career opportunities.
  • Hone technical expertise in rotating equipment through solving complex machinery issue.
  • Develop business-acumen through engaging end customer to resolve equipment technical issues to meet their business needs.
  • Improve interpersonal skill through cross department interactions.

Jobs & Careers: https://jobs.siemens-energy.com/jobs