A munkakörről
Hely
China
Shanghai Shi
Vállalat
Siemens Energy Co., Ltd.
Szervezet
Transformation of Industry
Szervezeti egység
Electrification - Automation - Digitalization
Teljes/részmunkaidős
teljes idő
Munkatapasztalat
Medior szakember
A Snapshot of Your Day
Systematically and efficiently operate EAD service business, develop service portfolio, manage ESP network and strengthen service delivery competence to enhance customer loyalty.
How You’ll Make an Impact
Efficiently operate EAD service business based on defined process via the internal and external resources.
Continuously improve the service process based on customers’ requirement and Siemens regulation.
- Set up and optimize the service operation team and continuously develop the competence of the team members and the team.
- Systematically manage service project, service contract with the strong customers’ orientation.
- Systematically set up, manage and develop EAD internal/external partners for EAD service and solution business development.
- Set up knowledge management system for service engineer team (internal/external) in line with Siemens KM system.
- New service portfolio development base on the business plan.
- Responsible for targets, budget and resource allocation, within given limits.
- New portfolio development support for HQ PRM
- Team management of EAD customer experience center department.
- Support short & long term EAD service and solution business development.
- Other tasks from EAD management
What You Bring
- Strong customer orientation and ownership are obligatory.
- Be familiar with Siemens industry automation products and maritime and process industry verticals’ application technology, especially for marine, offshore, fiber, metal, OG & Chemical, etc.
- At least 5 years’ experience of business or service operation in industry automation market, the service operation experience is preferred.
- Above 3 years leadership experience will be preferred.
- Strategic thinking and systematic analysis capability preferred;
- Good English, both written and oral;
- Good PPT designing and excel skill;
- Good communication skill and team working attitude even in the stressful conditions sometimes;
- Familiar with AI application in daily work will be appreciated.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.