Siemens Energy

Snapshot of Your Day

As an IT/OT Partner, you will act as the interface between manufacturing and IT at the Siemens Energy Charlotte Power Transformers manufacturing facility. In this role, you will be responsible for understanding the customer and ensuring their IT concerns are being addressed. An IT/OT Partner should possess a strong technical understanding of IT topics, excellent communication and project management skills, and familiarity with manufacturing environments.

How You’ll Make an Impact

The Siemens Energy Charlotte Power Transformers facility is a 300,000 square foot modern digital manufacturing, service and engineering facility that produces and services large and medium power transformers. Our products power the world.

With a connected digital factory, IT plays a critical role in the success of factory operations. You will make an impact by supporting and improving the IT services and value we deliver, including shop floor PCs, Manufacturing machine system integration, a suite of manufacturing applications, Industrial IoT, and extensive network infrastructure. You will be responsible for engaging with stakeholders in the factory to stay aligned to their IT shop floor needs and delivering solutions with a customer service mindset. 

• Technical Troubleshooter: Put your technical expertise to work by integrating and troubleshooting IT and integrated shop floor systems; Identify and resolve technical issues promptly, minimizing downtime and keeping our operations running smoothly.
• Project Management and Administration: planning, executing, and controlling local IT projects.
• Innovation and Digital manufacturing: Stay at the forefront of technologies to define automation in manufacturing and operations - Your recommendations will help define and establish digital manufacturing standards and our future manufacturing digital footprint.
• Connectivity and Data Mastery: Configure and maintain IIoT devices, sensors, and gateways, ensuring uninterrupted connectivity and efficient data collection - You'll be a vital part of the team responsible for keeping our IIoT ecosystem running smoothly.
• Documentation and Knowledge Sharing: Develop and maintain comprehensive technical documentation, including manuals, user guides, and operating procedures - Your work will ensure that knowledge is shared effectively across the organization.

What You Bring:

• Bachelor’s degree with 5+ years professional IT experience in a manufacturing environment.
• Strong IT/OT skillset (including troubleshooting, application support, network devices, servers, cybersecurity, IIoT and hardware)
• Project Management experience
• Excellent communication, stakeholder management, and persuasion skills.
• Able to work well in a local team environment and independently.
• A proactive, curious, persistent, and self-organized approach, as well as a willingness to take responsibility.
• Solid understanding of Cybersecurity principles and best practices.  Hands-on experience implementing and supporting these principles and best practices in a digital Mfg environment
• Ability and flexibility to work across different time zones to connect with globally distributed stakeholders.
• Ability to provide 24/7 support for critical production systems.
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.