Siemens Energy
« Nous dynamisons la société » en soutenant nos consommateurs dans la transition vers un monde plus durable, basé sur des technologies innovantes et notre capacité à transformer les idées en réalité. Avec presque 100 000 employés dans le monde, nous façonnons les systèmes d’énergie d’aujourd’hui et de demain.
Transformation of Industry
Nous rendons possible la décarbonisation du secteur industriel et sa transition vers des processus durables, en nous appuyant sur une base solide de clients industriels, un réseau mondial, des technologies diversifiées et des capacités d'exécution intégrées.
À propos de la fonction
A Snapshot of Your Day
We are seeking an experienced and dynamic Regional Field Service Manager to lead and manage field service operations in Mexico and support the Latin America Region for our compressor business. This includes normal Service activities, Modification and Upgrades, and New compressor installations.
The successful candidate will be based in Mexico and will bring a strong technical background in compressors & compressor operations, excellent leadership capabilities, and a customer-focused mindset to drive operational excellence and Field Service growth in the region.
How You’ll Make an Impact
- Oversee and manage all field service activities across Mexico, including installation, commissioning, maintenance, and troubleshooting of compressor installations.
- Lead and support a regional team of field service engineers, driving continuous improvement and training initiatives.
- Ensure service quality, customer satisfaction, and compliance with safety and regulatory standards.
- Develop and execute service strategies to improve performance, customer loyalty, and revenue.
- Coordinate with regional sales and operations teams to align and forecast field activities with broader business goals.
- Build strong relationships with customers, partners, and internal stakeholders to identify service opportunities, provide technical support, and monitor service KPIs and team performance.
What You Bring
- Bachelor’s degree in Engineering, Business Administration, Technology, or a related field, with 5-7 years of relevant experience in field service, repair operations, or customer technical support, preferably within the compressor or industrial equipment industry.
- Strong technical knowledge of turbo and reciprocating machinery principles, operations, installation, commissioning, and maintenance practices.
- Proven ability to interact professionally with management, clients, and shop personnel, demonstrating tact, strong organizational skills, and the ability to manage multiple priorities under time constraints.
- Strategic problem solver with strong analytical skills, capable of translating business goals into operational initiatives, assessing training needs, and driving data-driven decisions.
- Experience with ERP/service management systems (e.g., SAP, Salesforce), familiarity with regional regulatory and safety standards, and ability to travel regionally and internationally (10%-25%).
- Fluent in English, with preferred experience at a global compressor OEM or similar manufacturer, and a solid understanding of service business operations and customer support.
About the Team
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- Savings Fund
- Parental leave and family building benefits
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