Customer Service Representative - CP Repairs

Sobre el papel

Ubicación
India
Gujarat
Ahmedabad
Empresa
Siemens Energy Industrial Turbomachinery India Private Limited
Organización
Transformation of Industry
Unidad empresarial
Compression
Tiempo completo/parcial
Jornada completa
Nivel de experiencia
Profesional Experimentado

A Snapshot of Your Day

Your day will start with working on the repair projects in execution for the rotating equipment with service center team. This will provide you with the understanding of needs from shop and opportunity to share any customer feedbacks or decision on ongoing projects. Your concise communication with internal team, Client Managers and customers will have direct impact on client satisfaction and on time delivery of projects. You will be expecting a supportive culture from the team and an environment to grow your career and same time improve product knowledge and contribute towards the growth of the company.

How You’ll Make an Impact

  • Preparation of Quotation, Manage Repair Shop Projects, creating quotes, and managing financials including communication internal and external.
  • Provide concise and descriptive work instructions to the shop floor for inspection and repair scopes referencing all appropriate repair and factory technical specifications.
  • Co-ordination with Spare Parts teams, Product Competence Centers (PCC) for spare parts quotations to be considered in Repair Activity.
  • Prepare and deliver project documentation and progress reports for internal and external customers.
  • Participate in initiatives with improvement initiatives including with Health, Safety, and Environment.
  • Support technical team with clarification by co-ordinating with Engineering

What You Bring

  • Experience on repairs / Maintenance for Steam Turbines, Compressors, Reciprocating equipment and Valves.
  • Bachelor's degree or equivalent experience in Mechanical Engineering or equivalent with 2-5 years and interest working with the rotating equipment.
  • Basic understanding of Repairs technologies,
  • Experience with managing project life cycle, cost & strong project management capability.
  • Able to adapt to fast-paced environment and flexible to work extended hours during shutdown time frames which can include evenings, weekends, and holidays.
  • Experience with MS Word, Excel, PowerPoint, Project, and Outlook.
  • Readiness for low - moderate travel

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Growing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to balanced processes, building on a strong industrial customer base, a global network, diverse technologies, and coordinated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • Career growth and development opportunities
  • Encouraging work culture and a healthy work- life balance
  • Competitive total rewards package
  • Flexible benefits and savings programs
  • Rewarding vacation entitlement with the opportunity to buy and sell vacation
  • Parental leave
  • Profit sharing
  • Contribute to our social responsibility initiatives
  • Diversity and inclusivity focused

Jobs & Careers: https://www.siemens-energy.com/global/en/company/jobs.html