Coordinator - Order Delivery

General Information

United Kingdom
Gas and Power
Business Unit
Industrial Applications
Full Time / Part Time
Experience Level
not defined
Our Subsea Connectors Business in Ulverston is on the lookout for a Coordinator to join our Order Delivery Team.

We're a world leader in the design and manufacture of Subsea electrical and fibre optic connectors used in the Oil & Gas and Renewables sectors. Our state-of-the-art facility in Ulverston situated 10 minutes from the Lake District offers an idyllic working environment, with remote working options also available based on the business need. You will work closely with both internal and external stakeholders to successfully deliver our connector orders through the plant and onto our customers with a strong focus on quality and on time delivery.


Your profile
 * Whilst no formal higher education is required, a qualification at college or University in a business subject is desirable but not essential.
 * A strong desire to learn and develop skills and knowledge of the business, its products, and its application within industry.
 * Attention to detail and a strong customer focus whilst working in a high pace environment is a must.
 * Once trained, an ability to work independently, managing work scopes with minimal supervision.
 * Proven experience in a sales/customer service setting is desirable.
 * Knowledge and understanding of both ERP and PLM systems (SAP & Team Centre) is also desirable but not essential.

Your responsibilities
 * Responsible for the handling and loading of customer orders once received into the business.
 * Undertake day to day commercial operations and communication with customers and internal stakeholders across the business.
 * Interfacing with the Order Delivery Team to ensure quality handover of work scopes as they enter the production phase.
 * Assist in managing and maintaining relationships with allocated customers.
 * Ensuring customer complaints & concessions are closed out in a timely & professional manner.
 * Providing customers with regular detailed order update reports.
 * Responsible take action to ensure orders stay on track in terms of on time delivery and quality.
 * Undertake visits to customer sites and host visits as and when required.

Let’s talk about us

 "Let’s make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.

Here at Siemens Energy we drive innovation, develop new technologies, apply cutting-edge manufacturing technologies - that’s what we do to deliver the most advanced gas turbines that will set new standards in terms of efficiency, reliability and emission reduction.

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Our benefits package includes a competitive base salary and annual bonus. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. We offer 26 days holiday (which increases with service), up to 10% pension contribution match, an excellent company share scheme and employee discounts just to name a few. We encourage the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.