Operations Engineer

General Information

CO Dublin
Gas and Power
Business Unit
Full Time / Part Time
Experience Level
not defined
Role Profile : Operations Engineer  

Location: Ireland – Home based with regular travel to customer sites

A Snapshot of Your Day

Siemens Energy deliver systems & solutions to the energy industry that provide safe operation and monitoring of power systems and equipment using a range of primary, protection, control and SCADA products.

Your role will be to respond to technical problems, breakdowns and customer queries relating to systems and solutions covered by service level agreements. Deliver functional enhancements to existing sites (small projects). Contribute to, improve and develop business processes, procedures and tools.

What You Bring  

Your knowledge will cover an array of systems and Siemens solutions. You will be expected to share knowledge with the more junior members of the team to further develop a strong technical support group removing any reliance on individual team members.
Microsoft Office skills including, but not limited to Outlook, Excel, and Word.
Excellent written and verbal communication skills with the ability effectively interact with all stakeholders.
Must be able to work independently and in a team-oriented environment.
Effective ability to multi-task in order to handle concurrent duties throughout the day.
Proven background and several years experience of project delivery for one or more of the following disciplines: SCADA, Control, Protection, Telecommunications or Primary.
Exposure to one of the following technologies SVCs, HVDC or STATCOMs.
Strong experience troubleshooting technological or electrical issues.
Good working knowledge of operational or industrial networks.
Experience in specifying, provisioning or maintaining information systems within an operational or office environment. 
Basic knowledge of electrical control or supply systems

How You’ll Make an Impact

Customer facing support for high profile clients such TSO/DNO and Renewable transmission asset operators
Implementation, configuration and fault finding of HVDC/STATCOM/SVC systems and to carry out control and protection fault finding & commissioning.
Building on existing and maintaining relationships with internal business partners for engineering support.
Provide accurate estimates and reports of test progress.
Maintain test area equipment and the logs of location and calibration.
Manage faults from initial contact to completion in accordance with SLA’s.
Manage and deliver individually identified projects outside of post delivery service agreements.
Utilise Protection/SVC knowledge to support the Asset Lifecycle team.
Proactively respond to specific customer requests in a timely manner and produce written evidence of fault response and customer service.
Manage all cases and equipment repairs using the appropriate tools and processes in place within the business.

About the Team 

"Let’s make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable, CO2 neutral future. 
Our Transmission Division offers customers a broad portfolio of products, systems, solutions, and services geared around the key market trends of digitalization, decarbonization, grid stability and electrification. Our people are the drivers behind this. With expertise, passion and commitment, we are working to transmit energy as efficiently and environmentally friendly as possible. Sound interesting? Join us and help make the difference. 


Our benefits package includes a generous base salary. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. We offer generous holiday (which increases with service), pension and an excellent company share scheme and employee discounts just to name a few. 

The role comes with opportunity to hone new skills and is truly position that comes with the ability to discover engineering solutions and knowledge practically on each and every new project. 

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Jobs & Careers: https://www.siemens-energy.com/global/en/company/jobs.html