Field Service Supervisor - Industrial Steam turbine(IST)

General Information

Location
United Arab Emirates
Dubai
Dubai
Organization
Gas and Power
Business Unit
Industrial Applications
Full Time / Part Time
Full-time
Experience Level
Experienced Professional
Description
Experienced IST Field Service Supervisor needed for Service and New installation of Industrial Steam Turbines around the Middle East region.
In this Field Service Representative (FSR) role, the incumbent will be responsible for performing various facets involving the installation and servicing of steam turbines and other rotating machinery. The Field service serves as the link between our customers and the rest of the company including but not limited to management, sales and technical support. Our FSR’s maintain the highest levels of professionalism and premier service attitude.
This role is focused on IST but ability to cross train and utilization in related product families is expected.


Responsibilities

The FSR is technically responsible for all technical facets of the company’s mechanical scope of work during equipment installation and overhaul during service outages.

Key Responsibilities for the position include

• Capable to perform mechanical installation and overhaul of industrial steam turbines(IST) and related equipment with the highest quality standards as per OEM.
• Experienced with supervision and providing direction to a team to perform complete overhaul, installation of steam turbines as per service requirements.
• Verify OEM installation instruction and readings e.g., baseplate levelness, alignment.
• Interpret P&ID and dimensional drawings
• Perform Root Cause Analysis when necessary
• Communicate progress, schedules, and recommend spare parts to client and prepare detailed technical reports.
• Interact with different levels of customer and Siemens Energy organizations to report progress, resolve issues, and identify potential services to be offered based on customer needs.
• Maintain the highest level of a Zero-harm culture in part by following and enforcing all company and customer EHS policies and programs.
• Perform complex troubleshooting as required on machinery and ancillary systems. Ability to articulate findings to engineering to resolve issues.
• Travel for extended periods of time, (up to 60 days) both domestic and international as assigned. Must carry valid passport, be able to pass both required backgrounds. International
  assignments are likely to include travel to developing countries.
• Able to perform duties on day or night shift under difficult conditions, heat, cold, noise, etc. Able to work weekends and holidays.
• Physical ability to climb ladders work around machinery and evacuate work area in the event of an emergency. Ability to stand for extended periods and walk long distances is required.

Required Knowledge/Skills, Education, and Experience.

• High School/GED diploma or Engineering degree with equivalent years of experience
• Minimum of 5-7 years of directly related experience. (Supervision of overhaul of IST and related equipment).
• Advanced proficiency in precision measurement techniques
• Fluent use of standard office software and use of standard portal-based systems to report time, expenses, and service reports.
• Ability to complete offshore survival and firefighting course.
• Excellent and professional communication skills both written and oral. This includes the ability to hold difficult discussions with customers to protect company interests.
• Basic commercial knowledge to understand contract deliverables and identify items or work that falls outside these boundaries so additional funding from the customer can be pursued.
• Must hold valid driver’s license.
• Must be able to travel at least 80% (Domestic and International)

Preferred Knowledge/Skills, Education, and Experience

• Previous training / certification on Siemens/Dresser Rand products.
• Fluency in English as a second language.
• Previous sales / client facing experience.
• Associate degree preferred

Siemens Gas and Power (GP) is a global pacesetter in energy, helping customers to meet the evolving demands of today’s industries and societies. GP comprises broad competencies across the entire energy value chain and offers a uniquely comprehensive portfolio for utilities, independent power producers, transmission system operators and the oil and gas industry. Products, solutions and services address the extraction, processing and the transport of oil and gas as well as power generation in central and distributed thermal power plants and power transmission in grids.Siemens Gas and Power has a presence across the globe and is a leading innovator for the energy systems of today and tomorrow, as it has been for more than 150 years.