Siemens Energy
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.
Gas Services
Low-emission power generation through technology, solutions, service and decarbonization. We enhance and innovate conventional and renewable power supply and make the most of our energy sources to support the energy transition.
About the Role
Location
Nigeria
Lagos
Lagos
Company
Siemens Energy Ltd.
Organization
Gas Services
Business Unit
Service Europe & Africa
Full / Part time
Full-time
Experience Level
Experienced Professional
.
About the role
Location: Port Harcourt, Nigeria
Mode of Employment: Permanent
Position Title: Order Manager
A Snapshot of Your Day
Order Manager at Siemens Energy
In your role as Order Manager, you will be responsible for the local execution of sales orders and maintenance contracts for gas turbines and compressors for the Nigerian market. You will be doing this in close cooperation with the Project and Finance/Commercial Managers. Your focus areas will be handling and monitoring of sales orders, since their reception until delivery and payment from customer. In this role you will be in direct contact with the customer as well as a large variety of internal departments like project management, finance, supply chain management, insurance, tax, legal and logistics.
How You’ll Make an Impact
- Clarify parts requests and required quantities, translating technical comments into customer-friendly language.
- Confirm provisional part numbers for quotes and explain delays, materials needed, and technical details.
- Filter engineering responses to ensure customer-oriented answers.
- Manage relationships with customers and project collaborators, including certificates, shipping plans, and material acceptance.
- Acknowledge orders and support debt collection efforts.
- Monitor budget adherence and take actions to minimize non-conformance costs.
- Follow up on urgent deliveries related to site outages.
- Ensure compliance with PM standards and Business Conduct Guidelines (e.g., tax, export control, EHS).
- Complete all necessary paperwork with relevant parties (PCC, finance, SCM, engineering).
- Communicate with customers regarding certificates, shipping plans, and insurance.
- Foster collaboration between Sales and Commercial Teams for Purchase Order processing.
- Create purchase requisitions and inter-company orders in SAP.
- Liaise with Product Competence Centers for order management.
- Maintain data quality in Sales Force and ensure timely updates.
- Manage customer expectations and feedback, resolving issues with Purchase Orders.
- Ensure accurate documentation for goods importation into Nigeria.
- Coordinate with Delivery Supervisor for tracking and delivery of goods.
- Analyse and support the Commercial team in revenue generation through accurate order forecasting.
What You Bring
- 3 – 5 years Order Management experience
- Excellent written and verbal communication skills
- Certificate in CIPS or CIPSMN will be an advantage
- Good knowledge of Nigerian Import procedures and required import documents needed
- Knowledge of SAP and Sales Force tools will be an advantage
- Knowledge of Incoterm 2020 and its application will be an advantage
- Good knowledge of Microsoft Office is required
- Must be goal-oriented, comfortable working in diverse teams, and experienced in managing multiple tasks.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. https://www.siemens-energy.com/employeevideo
Rewards
- Working with a global team
- Opportunities to work on and lead a variety of innovative projects
- Possibility to take over further tasks within the company
- Supportive work culture
- Medical benefits
- Remote/Flexible work
- Time off/Paid holidays
- Parental leave
- Continual learning through the Learn@Siemens-Energy platform
- e-Learning
- Mentorship
- Coaching
· Open feedback culture
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.