Siemens Energy
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.
Transformation of Industry
We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies and integrated execution capabilities.
About the Role
Location
Mexico
Querétaro
Santiago de Queretaro
Remote vs. Office
Hybrid (Remote/Office)
Company
Siemens Energy, S. de R.L. de C.V.
Organization
Transformation of Industry
Business Unit
Industrial Steam Turbines & Generators
Full / Part time
Full-time
Experience Level
Early Professional
A Snapshot of Your Day
Join our $120M+ Global Industrial Steam Turbine Business!
As a Parts Manager, you will be responsible for managing parts orders within your Region as single point contact, maintaining scope, schedule and budget requirements. Experience and strengthen our empowerment, collaboration and ownership culture.
How You’ll Make an Impact
- Manage customer order activity throughout the order fulfillment cycle, including receiving and monitoring orders from internal and external customers.
- Proactively communicate with customers regarding order status, changes, or delays, and respond to inquiries effectively.
- Utilize excellent verbal and written communication skills to analyze and resolve non-standard problems using company policies and procedures.
- Collaborate with various departments and management levels to address customer issues, serving as both an individual contributor and a facilitator for multi-disciplinary teams.
- Act as an escalation point for order-related issues, demonstrating problem-solving expertise and contributing innovative solutions to enhance existing processes.
What You Bring
- Bachelor’s degree from an accredited institution and some relevant years of experience in a customer service-based business.
- Travel 10% as needed internationally.
- Experience with a MRP system - SAP System experience preferred Strong verbal/written communication skills. Proficient in Microsoft based applications (Excel, Word, Outlook, Teams).
- Strong work ethic with minimal oversight, accountable for results in an assigned region.
- A structured and methodical approach to work must be able to manage multiple moving dates/targets.
- Experience in the Energy/Turbine Industry beneficial but not required. Fluency in Spanish and English.
About the Team
Transformation of Industry
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- Savings Fund
- Above the law benefits/ Family building benefits/ Parental leave
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https://jobs.siemens-energy.com/jobs