Siemens Energy
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.
Gas Services
Low-emission power generation through technology, solutions, service and decarbonization. We enhance and innovate conventional and renewable power supply and make the most of our energy sources to support the energy transition.
About the Role
Location
Malaysia
Selangor
Petaling Jaya
Company
Siemens Energy Sdn. Bhd.
Organization
Gas Services
Business Unit
Service Asia Pacific
Full / Part time
Full-time
Experience Level
Experienced Professional
A Snapshot of Your Day
Join our team as a Customer Service Representative, where you'll play a key role in managing customer account portfolios and driving business growth. You'll handle the extension and negotiation of Worldwide Industrial Spares Contracts while leading proposal preparation, contract negotiations, and administration to build lasting customer relationships.
How You’ll Make an Impact
- Provide exceptional after-sales support to customers
- Manage orders and inquiries from initiation through to billing
- Address spare parts inquiries and provide clear updates
- Create quotations and orders, ensuring timely follow-up on progress
- Collaborate with Vendors, Supply Chain, Quality, Logistics, and Technical teams to enhance quote response times and ensure on-time delivery
- Resolve customer issues effectively to enhance satisfaction
- Undertake additional tasks as assigned by superiors
What You Bring
- Diploma in Technical or Business field
- 1-2 years of related experience
- Excellent communication and interpersonal skills
- Basic knowledge of engineering drawings (a plus)
- Proficient in Microsoft Office and SAP
- Highly organized and detail-oriented
- Strong team player
- Ability to thrive in a fast-paced environment and manage stress effectively
About the Team
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy:
https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Time off/Paid holidays and parental leave
- Continual Learning through the Learn@Siemens-Energy platform
- Remote/Flexible work
- Medical Benefits
https://jobs.siemens-energy.com/jobs